Main Content

Customer Ratings & Reviews

Sony - XB650BT Over-the-Ear Wireless Headphones - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1911 reviews

91%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 108 Reviews
  • Rating: 3 out of 5 stars

    head phones was good

    Posted
    supermant3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    When i purchase this head the instruction was not clear I had to wait charge my head phones until it turns green. When I charge it for 24 hours my head phones still didn't work. I call my friend as and ask how you turn this headphones on he told press and hold the button to turn it on. This should be a 3 stars I'am assuming when i charge my headphones i have wait until the charge turns green. This is not case, I should wait 30 minutes to charge then i press and hold the button to be turn on. If the instruction was clear i would given a 5 star this a 3 star i was going to best buy to help me work this headphones. My friend had a expensive headphones it save my time from going to best buy and he help know how to make this headphone work.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi supermant3, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rating: 3 out of 5 stars

    Ok headphones for streaming music

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I got these to use on my guitar amp for practice along with a wireless transmitter. For my purpose these were not good. There was a 1-1 1/2 second delay so when practicing I would strum a chord, then 1-1/2 seconds latter you would hear it. Not good for my use, and these phones had no manual chord to allow them to be plugged into the amp. When I streamed music from my phone or computer they worked great, but for what I needed they were a waste of money. Returned them for a set of JBL's that were both wired and bluetooth capable. If you are wanting them for just streaming music they are great, if you are wanting them for use with a bluetooth enabled TV the latency will drive you crazy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound, falls off too easily

    Posted
    DeeJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great sound and the range away from the device is amazing. But the headphones fall off easily when moving and/or even slightly bending downward (for instance, while petting my Black Lab), which really defeats the purpose of having wireless headphones. I paid extra for wireless so I didn't have to worry about hitting the wires and pulling the headphones off my ears. But this set has fallen to the ground multiple times, even after adjusting the fit. And once I barely averted disaster while cleaning the bathroom. So if you are planning on staying completely upright, then these are great headphones. If you want to work out, clean the house, do gardening, etc... then I'd look elsewhere.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi DeeJ, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rating: 3 out of 5 stars

    Eh not impressed.

    Posted
    Teresa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is an honest review. I am not impressed with this headset. The sound quality is low. The Mic is overly sensitive. If there is any other sounds going on, the listener will have a hard time hearing you. Its as if the Mic doesn't filter anything. When used with a PC the range is about half of what is stated. As well there is a lot of distortion. The style in which Sony is connecting the ear cups is flimsy. If you have a habit of occasionally dropping things, this headset will not last you long. Seems like this design is one that most of Sony headset are in now. I wish they would change it.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Teresa, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rating: 3 out of 5 stars

    Good Headphones

    Posted
    patriotjoe2017
    • My Best Buy® Member

    I didn't have the money at the time to buy the Sony MDRXB950BT so I bought these instead. The headphones have great sound and easy to connect using Bluetooth. It feels tight when you put them on and you can adjust them but the main downside is it does bother my ears as they are on the ear headphones. After a while I want to take them off. I prefer over the ears as its more comfortable. There's no Auxiliary port but it does have a thirty hour battery life. Its good for the price but I would recommend the Sony MDRXB950BT over these.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    OK sound with some glitches

    Posted
    JohnIllinois
    • Verified PurchaserVerified Purchase

    I pair mostly with a iPhone or iPad. Both have experienced issue such as when I turn down volume on headphone it skips to next track. Sony says to reset which I did. Also I tend to have to disable Bluetooth on devices or it reconnects to wrong device. Also have noticed occasional drop out, static or other noises. Sound is Ok on most content but bass can be over bearing on some music. Battery life is great, and it has a quirk that device volume should be set on high and headphone volume is separate. A strange combination since most Bluetooth devices I own control volume through device.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Sony wireless headset is average & costly for this

    Posted
    Go2Guy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The sound is of average quality, nothing to write home about. And, the bass is exaggerated as was to be expected as box does say "heavy bass". Had some difficulty getting the batteries charged the first time and have yet to understand why this happened. Will be be observant of subsistent efforts. The industry is moving to wireless headsets with Apple leading the move with the iPhone7 so hopefully this technology will improve and sell prices will come down as more manufacturers go after these sales. This headset is fine for at home use but probably not the pair you want to carry with you when on the go.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hello Go2Guy! Thank you for taking the time to share your feedback with us, we will make sure to forward this information to the proper department for the betterment of our future products.~Jeannette sony_US

  • Rating: 3 out of 5 stars

    Get the xb950bt instead

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been disappointed by sony's "Extra Bass" line for 2016. I love my Xb950bt headphones, and decided to give this pair a try. They are OK in terms of bass. They certainly have a stronger bass response than the most of the standard bluetooth over / on ear headphones, but after using sony's heavier bass and almost noise canceling 950bt I decided to stick with them. Also the price is ridiculous. I wouldn't pay anymore than $80 for the 650bt. At $129. You're better off buying the 950bt headphones on sale at $149 or I've seen them go as low as $99 (2015 black Friday)

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    No Auxiliary Cable

    Posted
    Ivra

    Let me start with the cons; No Aux Cable for laptop use. I had to purchase a transmitter for an extra $40-$50 in order to use the headphones with my laptop. You can find good headphones with an Aux Cable for 1/2 the price of these Sony XB650BT. The 2nd con; the price is to high. These headphones should be between $70-$80 max. Now for the pros; the build quality is very good and durable. The 2nd pros; the sound quality is very good, very loud and stable. Unfortunately, I cannot give 5 stars.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound but not quite over the ear.

    Posted
    Nickname
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had these nearly a year and they have worked great on sound and connectivity. Never had any issues with Bluetooth or battery life. But they are not really "Over the ear" as far as fit goes. They are more on ear, and after a bit they do bother me with my glasses on. I think the oval shaped offerings from Sony might be a better choice for someone looking specifically for an over the ear fit.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very good sound and connection.

    Posted
    Ken24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased last year in March, working fine, sound and Bluetooth connection is good, The Only issue is one side of the speaker is falling down and not holding on the attached place, it is not broken but looks like after some time it will not hold and will start to fall, This is the reason for 3 star. I did not use too much but it is falling and the only way you need to type it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Serves its purpose.

    Posted
    Babigyrl74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got these for working out because they are wireless. I like the fact they stay in place and completely cover my ears. The sound is ok and I can go a few feet before they cut off. I will say that the "noise cancelling" aspect works really well. (I can't hear anything outside of the music). The reason I gave them only 3 stars is because I have a pair of wireless earbuds that I purchased for $5 and sound quality is better than the Sony headphones that I spent $100 on.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi Babigyrl74, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rating: 3 out of 5 stars

    Ok sound. Not very comfortable.

    Posted
    Shareen3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was looking for some Bluetooth headphones as an alternative to earbuds and bought these because thy were more affordable than Beats. They were difficult to connect to multiple devices because the directions included were not great. But once they were connected they sounded good. Just after about an hour they hurt my ears. I have no used them yet for taking on the phone. It is nice that they talk to you to let you know you're connected or powered on or off.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    No versatility

    Posted
    Inkeddog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have the need for a wireless headphone when I watch a amazing film on my new 4K TV. Got this pair because I liked the more solid construction but it will not work well to reproduce high tones. I was hopefull that regardless of it ability to pull out the bass it could still handle reproducing voice and full music tones( not the case ) To make matters worse there is no separate controle to turn the bass up or down . So no versatility .

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average Headphones

    Posted
    Jake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    These headphones are comfortable and offer an average sound for the price point. There is a noticeable loss in audio quality due to these only being able to receive audio via Bluetooth. For a lower price (without Bluetooth) you will find that the MDRXB950AP/H has a better quality of sound. This would have 5 stars if it had an optional analog input to bypass the Bluetooth when higher quality audio is preferred.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good wireless headphones

    Posted
    Daniel

    This was the first pair of wireless headphones that I bought and I enjoy using them. The only problems I truly faced with these headphones is that they feel uncomfortable after a long period of time and while they do connect to my phone perfectly fine they do not connect to my laptop which has Bluetooth while the headphones are disconnected from my phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    works occasionally

    Posted
    nizzer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have a Sony TV and bought the Sony headphones because we thought it would be an easier sync. When they work, the sound is great. Unfortunately, that is about half the time. I am not sure why they don't work when they don't work which is the frustrating thing. My wife is a media specialist and understands electronic media, but we rail against the wind on many a night.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    nice sound but ultimately not for me

    Posted
    sniknub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    these headphones actually had pretty great sound, however it was just a little too much bass for me. I know these were the extra bass kind, but I can usually adjust it anyway to where I'm good with it. If you are the type of person that loves a lot of bass, then I think these are for you.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not over the ear

    Posted
    SomeDumbKid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The sound quality is good but the only thing I didn’t like is that they say they’re over the ear headphones. They sit on the ear. And it’s uncomfortable being at the gym with them like that. They kept coming off my ears while being on the treadmill.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Big bass small headphones

    Posted
    Daggy

    Decent Sony sound bought on sale regular price is some what expensive for what you get. build and construction quality seems delicate and may break when mishandled dropped or sat on, that's to be expected from entry level cans. another thing buyer beware Best Buy has this model listed as over the ear, but are actually on ear headphones.

    No, I would not recommend this to a friend