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Customer Ratings & Reviews

Sony - Xperia 10 Plus with 64GB Memory Cell Phone (Unlocked) - Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 66 reviews

would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 10 reviews



Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews
  • Rating: 1 out of 5 stars

    Dismal Performance!

    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    First off, let me open with how excited I was to be chosen to review this phone based on the dynamic products that Sony, a pioneer in entertainment produces. However, I quickly deflated based on the AWFUL performance of this phone. I will elaborate on aspects of the phone’s performance that were troubling to me: Setup- After unpacking the phone which came in a standard box with a few informational packets, the phone itself, and proprietary charger, I began to setup the phone which took 3 tries. It proved to be a daunting task when trying to copy information from my Motorola phone to the Experia. Phone Calls-Initially when calling and accepting of calls, I experienced clear communications; however, today when I talked it was made known to me that communications weren’t clear. Performance-As of yesterday, there is an obtrusive interference that frequently comes in informing me that I need to update to the latest version of Android. However, I am updated to the latest version of Pie. I input my IMEI number, which informed me that I was up to date with the latest version of Pie which is 53.0.A.4.79. Apps are beginning to freeze up followed by a message that says, “Xperia isn’t responding!” Moreover, when I place the phone down, it starts to spin unrelentless! Battery life-Seemingly battery life dissipates fast on this phone. Unfortunately, the phone isn’t going through a day without needing a charge. Display-I have experienced where the display lighting goes in and out. Sometimes, it appears to be light then it will fade into darker lighting. Texting-is something that I do on a regular. Unfortunately, because of the uneven lighting, it causes problem when texting as I cannot see clearly. Youtube Videos- I was excited about viewing of Youtube videos; however, it has not been an enjoyable experience because of the obtrusive interference that comes into the phone frequently which prevents me from enjoying and/or doing things. I am going to continue to try this phone out for possibly a few more days, if an update hasn’t taken place that will vastly improve performance, then it doesn't leave any viable option, but to turn back to my Motorola G5 plus, which has served me extremely well. Needless to say, in good consumer faith, I cannot recommend this phone until a serious software update takes place that will correct these arduous problems!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    All over the place

    • My Best Buy® Elite MemberElite Member

    After a couple of months the phone start doing whatever it wanted to do jump from site to site without me touching it. I could be watching something all of a sudden the object would get real big one word or picture would take up the hold screen. Calls drops all the time, I would have it on lock and it would still make calls without my knowledge. The good thing about this phone is the large size screen. Took it back and was told I couldn't get another phone 14 days was up but I could send it off and they would send me a refurbish same phone. I decided to keep this junk and deal with it till I pay it off. I feel Sony need to stick with TV.

    No, I would not recommend this to a friend