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Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 4.4 out of 5 stars with 29 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the Xperia 5 II 128GB (Unlocked) as a phone with nice camera features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my cousin. He's been fan of this phone for so long and he said it is the best smartphone out there on the market. Glad he's so happy.

    I would recommend this to a friend
  • Cons mentioned:
    Reward points

    Rated 1 out of 5 stars

    Best Buy Support Was Of No Help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone a month and a half ago and still didn't get my Best Buy Rewards points for the purchases. The "Report Missing Points" option only returns a "An Unexpected Error Occurred". The Best Buy Support forum has been ignoring my plea for help for a week. If this "review" doesn't prompt any help, I'll have to start leaving negative reviews via Better Business Bureau, Google Reviews, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose Sony cell phones, they take good and clear picture and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought phone phone a month ago and I'm really liking it. The screen looks nice at 120hz. The battery has lasted me most of the day on single charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints here, been using for about a month n

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying Xperia phones every two years or so and honestly this version of the "so last year" model is actually pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Specs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good phone. I believe the specifications are comparable to the latest Iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered online - walked in a few hours later and they had it ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible choise. Avoid it. It may bring memories back and that camera seems attractive but if you want to deal with poor call quality and tandome blackouts.... Go ahead. Buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greater phone, great pictures,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Sony phones last a forever, normally I keep my Sony phones for 3 or more years,

    I would recommend this to a friend
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