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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 105 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers praise the Xperia PRO-I 5G 512GB's superb camera quality and the inclusion of a headphone jack and SD card slot, features rarely found in current phones. However, some users express concerns regarding the phone's tendency to overheat, especially during video recording, and its battery life, which is reported as needing improvement. The high price point is also a factor mentioned by some customers. Overall, opinions are mixed, with strong positive feedback on certain features balanced by negative experiences with others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 105 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations! Really excellent quality! I can highly recommended this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Xperia Pro i

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but cellular service not so good if phone service is a big priority I would pass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieH, Thanks for your feedback. If your concern is about the mobile data connection, make sure you have the correct internet settings to access the internet smoothly with a mobile data connection: https://helpguide.sony.net/mobile/xperia-pro-i/v1/en/contents/TP1000563111.html. This Xperia also supports 5G band. Despite your concern, it's good to know that you like the camera our Xperia PRO-I. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Should you need further assistance, you can email us at [email protected]. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A solid phone with lots of awesome capabilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is Awesome !! Super vivid screen , gourgous pictures and videos. Its camera capabilities are some the best out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seattlewanderingbear, Excellent! We're thrilled to hear that you are enjoying your new phone, specially the camera capabilities. Thank you so much for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone does work with verizon. Has a son of space, great screen. Camera is beyond expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZacharyS, We're glad that you're enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very good sound quality 24 bit. excellent cameras. Excellent for takings movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mony, We are glad that you like the sound quality and cameras of your Sony Xperia. Your Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    Battery , cámara

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it . Battery would dye in 30 min when using the high definition camera. Phone over heat easy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisA, We are sorry to hear about this. This is definitely not the experience we'd like you to have. May we contact you to help and get more information? If, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is awesome and I'm learning the camera. A bit challenging but well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattK, Great! We're glad that you are enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smartphone what i had very powerful, high quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babken, It's great to hear that you are enjoying using your Xperia PRO-I. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Strong battery life and fast processing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrantinC, Great! We're glad to hear that you like the ease of use, battery life, and fast processing. We appreciate your output and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the phone and the camera quality is superb

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKKK, We're glad that you are enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The narrow device is great for one handed use. amazing camera, more features than I know what to do with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dgtlrssn, That's awesome! We are glad that you like the capabilities and features of your new Sony Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. It is also water and dust resistant, and uses Corning Gorilla Glass Victus, the toughest Gorilla Glass yet – with improvement in both drop and scratch resistance. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by my original Xperia 1 II, but this upgrade was worth every penny! Stunning images! Extraordinary phone! Sony phones are the phone’s industry best kept secret!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues so far. Excellent camera and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shante, We are glad to hear that! Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Pro - I

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I phone 14. Can't find much I don't like about this phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyL, We are thrilled to know that you like everything about your new Sony Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. It is also water and dust resistant, and uses Corning Gorilla Glass Victus, the toughest Gorilla Glass yet – with improvement in both drop and scratch resistance. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    SONY SEEMS BIGGER & BETTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true strong electronic machine. because of too much attention on samsung or Apple phones we missing some exceptional cellphone are out there such as SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FaisalS, Great! We're glad that you are enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you'd expect from a Sony smartphone, the camera settings are great if you're into photography but also has a nice auto mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier, Great! We're delighted to hear that you are enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Experia phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, delivery was done excellent, couldn't have asked more for quality and performance of this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdolfoG, Great! We're glad that you are enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love Sony Phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the latest phone but cool 1" sensor. now wireless charging. Love the internal storage and the expandable memory.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAN13l83 We're glad that you like your phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best Camera on a Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant phone with excellent photo taking and music playing capacities for ones who enjoy photography without extreme image optimization. Recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H Srishti, We are glad you like the camera and music playing capability of your new Sony Xperia. Your new Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. Combining a 1-inch image sensor, sophisticated glass lens, and Sony's advanced image signal processors, the Xperia PRO-I achieves professional imaging quality to satisfy even the most demanding photographer. For greater creative flexibility, the Xperia PRO-I lets you shoot high quality video in 4K HDR 120fps, and select playback frame rates from 24fps up to 120fps. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony PRO-I

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is really great. Great response. Screen is a little narrower than I'm used it but I really like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulC, Awesome! We're delighted to hear that you are enjoying your new phone. The Xperia PRO-I features a genuine 1-inch sensor, enabling you to capture photos and videos with exceptional imaging quality. The large sensor is supported by Sony's original image signal processor, giving the camera high-speed performance for unlimited creativity. Thank you for choosing Sony. Erin Sony_US

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