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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 116 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xperia XZ2's camera, praising its ability to take crystal clear pictures. The phone's battery life is also well-received, with users describing it as "top notch." While some find the design simple and clean, others criticize the phone for being slippery. The lack of a 3.5mm headphone jack is another point of contention among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 116 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only owned this phone for a few weeks, i don't really use many features in any phone but i do appreciate the speed and responsiveness of a phone, and in that end I've been very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This phone doesn't disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is extremely nice and super fast. This phone has everything I need without all the bloatware. Battery last for quite some time. Thank you Best Buy for a pleasant transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST PHONE EVER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best phone I have ever used in my life! For the price payed this phone has some of the best features available today for the best price possible

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 4 out of 5 stars

    Slip & Slide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ridiculously slippery. Before my purchasing a case for this, the thing was sliding everywhere. Good phone, lousy service.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Clean design and software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and clean design aesthetic. Software doesn't have any bloatware. Very customizable. Had sony Android phones I the past this one really performs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Sony. Easy to navigate through menu. Camera is amazing. Sound sounds great. Battery is really great. Many hours of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good, the quality-price against other similar phones is competitive, for its unique model attributes the price is very good

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last december and after 2 months of use i am pretty happy i bought this phone. Camera is awesome and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Phone for the speed and the ability to have 2 Sim Cards. Good Camera in the system and talks with my T-Mobil network.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a extremely underrated phone. Very easy to unlock finger print security on back. Nice Very clear picture and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    All you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 2 weeks, and so far no complaints. Great features, good camera, and good price for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my brother. He loves it. The battery life is great and he loves the clarity of the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome except for 2 things, for some reason Sony does not enable a way to clear all your cash from the apps at one time you have to go through and do it manually each app which kind of sucks really and the other thing is there's hardly no cases Made for This I know it's not Sony fault but I don't understand why I mean there's no belt clip cases made for it other than that it's pretty great phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone with good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 weeks started using this phone and has no issues at all. The camera is the highlight of the phone...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got exactly what I was looking on this phone It's fast and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very compatible with all my electronics. Easy to use and long life on battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone I have ever owned. Recommend to someone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I saw this in store. Taking a lot of pictures, the quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good looking phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the phone, it's fast and nice, the camera not to bad, watching movies it's nice

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - XPERIA XZ2 is good phone but not enough. Good camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera and stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's camera is always best, and I found the stereo in my new phone is much greater than my sony xperia x. the only thing I feel need to be improved is the location of fingerprint. it is too close to camera. also, the color show in the picture is pink, but actual color is like grey if you are not turning on the phone.

    I would recommend this to a friend