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Customer reviews

Rating 4 out of 5 stars with 40 reviews

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78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Runs HOT! Battery doesn't last. Otherwise amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this phone didn't get so hot, and run out of battery so quickly, I would recommend it to anyone. I switched back to android with this phone and have loved the customization capabilities, and the overall sleekness of this phone. However, this phone was only less than a year old before it will die within 5 or 6 hours of minimal use. If i use this for 2 hours straight it will go from 100% to dead. There have been a few nights I charged it before a night out in the town, and it died before the end of the night so I couldn't call an uber. I also took this snowboarding and shut it off all day and left it in my jacket. But it was dead just from getting cold. BUT if you use it enough it will be so hot it can be a pocket warmer. Just inconveniences like that will be the main reason I will never go back to this phone. Time to upgrade to a Samsung...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Custom rom, Overheating

    Rated 2 out of 5 stars

    Overheated and burned-up while charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate to leave bad reviews, but have to be honest here. Like the Sony, overall, but the few times I charged it, it would heat up too hot to touch. The last time, it burned something inside and was dead after that. Also, Sony has gone to great lengths to ensure someone can't load a custom ROM. Even though it's sold as unlocked and you buy it outright. Was a battle to clean out the Sony bloatware (minimal, compared to others anyway) and do any kind of custom load. Love the form factor, but don't love that it takes a micro-sim (so you have to cut yours or pay T-Mo or whatever carrier for another sim). Overall, I don't think I'd keep this phone even it it hadn't burned itself up. Also don't like that you can't change the battery. Anyone in the Denver area want a lovely (new) case and screen protectors for it, LMK...

    I would recommend this to a friend