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Customer Ratings & Reviews

Your price for this item is $764.95
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1259 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,259 reviews
  • Rated 4 out of 5 stars

    Needs a wider lens, bye bye Elite status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was very good but had a fatal flaw: the 24mm wife angle felt more like 27mm. This meant the camera image was just not wide enough to be held at arms length. I've returned the camera and will try the ZV-10 with changeable lenses. However, I will not buy from Best Buy. I have been an Elite Rewards member for years but the program was killed days before my purchase. A late night 2am email "change in terms" was the only notification. Poor service here for a decade long customer and when I returned the camera after 18 days I was shocked to be told that I could not return the camera. A manager took pity and gave a one time exception. I'll be buying from B&H or Amazon in the future.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We do apologize that the ZV1 didn't meet your standards. We greatly appreciate your honest feedback! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great for vloggers!.. but not much else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony ZV-1 is a great camera for vlog style videos or sit down videos like product reviews but not much else. For me, I was looking for a camera that could do it a little bit of everything. I was hoping that it could be a camera that is for vlogging PLUS a little extra. Turns out, it's for that and only that. I found that the lens angle was also not that wide so if you're vlogging and you want to get some background scenery, you might have to purchase a selfie stick to get more in the shot. The camera did have in body stabilization which is great for when you're walking and filming but it also crops in it so the frame of the video is even smaller. It's great for beginner vloggers, sit down videos, or and perfect for a second easy/quick pull out camera. If you're looking for more than that, you might want to look elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing camera easy to use and takes great photos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KelsiH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear you are loving this camera. Thank you for choosing Sony. -Linda 06-13-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for photos and videos record, not too expensive and good quality attachments

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Burden of proof is in the video

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gifted this to my husband last Christmas… he kept telling me his truck was a magnet to all the non drivers that pull out in front of him daily and some of the stories I just didn’t believe. Well he was right, I started watching the playbacks from his camera and it is crazy how many people cannot drive!!! All the videos are clear and prove which driver would be in the wrong if ever needed. This camera clearly removes any burden of proof from an accident.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi My5kids,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your positive feedback. The ZV1 camera is specifically designed to be portable, allowing you to capture those special moments effortlessly. Your positive feedback encourages us to continue our efforts.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good vlogging camera with a trade off

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is full-featured and ready to use out of the box. Audio is captured well from the onboard mic. Picture quality is stellar especially at 4K. Its trade-off however is the narrow camera lens. There's a reason why so many people by add-on lens expander to be able to capture more. I haven't found the need for this but I can understand why some would. All in all it's a great camera and the Bluetooth handle works well as well. With that said, I still default back to my cell phone on many occasions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JourneyWithJosh,

      Sony commitment to customer satisfaction is our top priority.

      Thank for this feedback! We're glad that you are happy with your Sony ZV-1 camera. This camera is indeed a popular choice for vloggers due to its impressive features tailored specifically for video creation.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    ZV-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginner digital camera. Takes a short period of time to get used to how to get it up and shooting. I'm very happy with the outcome of all the videos if shot so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KentVK, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this camera, that I can move the screen and how clear it is and the High quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilioL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you loved it and found it as the best camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-25-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony ZV-1 Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera performs well for it’s size and convenience. It performs moderately/poorly in low lighting conditions. I think if Sony wanted to make a true vlogger camera, they would scale back the 24mm back to at least 18mm so it’s easier in selfie mode to capture the vlogger/scenery/co-host. The quality otherwise is acceptable for vlogging purposes but I would say that with just a little bit more cost and size/weight of the camera, there are far superior options out there that will make stunning movie quality videos. The ZV1 doesn’t translate well to big flat screens/4K resolution TVs whereas bigger models such as the a7 models will produce beautiful and sharp/smooth videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TKsound, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its compact size. And we do agree that our A7 series will provide an upgrade in terms of video quality. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Works the way I hoped it would

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very easy to use and works well for what I need it for. We recently upgraded our technical equipment at church. We wanted to be able to record the service in our sanctuary and show live in our fellowship hall. Through the Best Buy techs, we were able to figure out how to do this; but needed a video camera that did video and audio transmittal. I am extremely "non-technical" but this camera and the connections make the task easy. I have not used this for regular photography, but look forward to experiencing that side of it as well. From looking over the camera's capabilities, I think I will be learning something new for years to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Church, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the ZV-1. We truly appreciate your feedback and are glad you are enjoying it for recording your church services. -Nick Sony_US

  • Rated 3 out of 5 stars

    Breaks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke and i had Purchased the geek squad warranty. I was Told i get A replacement but they are making me pay for the replacement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jtess,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are sorry to hear about what happened to your camera. We suggest you contact the dealer for assistance regarding the replacement. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    The perfect vlogging machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for vlogging, mini documentaries and even music videos, I highly recommend this camera. Many features that other vlogging cameras lack

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Malcolm,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found it as the perfect camera for vlogging. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-25-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good for blogging, but has its limited use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an upcoming vacation and needed a camera. I learned the hard way that you can’t rely on your smart phone as I had lost about a year’s worth of photos and videos when my phone crashed (not as disciplined when it comes to backing up my phone). This camera was designed for bloggers so has some cool features. The one issue is it’s not meant for close-ups (unlike my iPhone which has 3 lenses). That said, once you understand the design, you’ll know what you can and cannot do. I’m definitely liking the compactness and ability to put this cam in your pocket. While I have some nice digital cameras, I’m at the point where I don’t want to have a heavy camera hanging on me, nor do I want to lug around a camera bag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarguyCali, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its compact design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Title fighter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this so I can’t speak to all its features but that’s part of the beauty of this camera...out of the box it will have you shooting gorgeous photos and insanely clear video. I was quick to add an extra battery as the one in here is small and most reviews will tell you it won’t last too long if you’re shooting video. I opted with the extra being Sony but there are generics out there. I also added a Smallrig, an Atomos 5” monitor, a Samsung T5, and later I'll add some wireless lapel mics. Like i said out of the box this thing rocks but the customization opportunities are almost endless too. Buy it, it punches well above its weight and will outperform your expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera for almost a month and literally have no complaints about it. I was recording videos on my iPhone XR and thought the video quality on that was great but they took up so much storage on my phone. Using this camera has been a gamechanger and I actually think that the video resolution using this camera was better than that used by my iPhone. At first, I was hesitant to get this camera after reading some reviews on heating issues with the camera but I haven't had any of those problems. I also love that camera charges through a USB cable instead of an external battery pack. Yes, it's expensive but not as much as many others and I thought that it was a worthwhile purchase. Also, so easy to figure out how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This camera is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this camera for about a month now and wow. I just love it. I own several Sony Cameras for my filmmaking (a6000, a6300 & a6400) and wondered whether I should even bother with the ZV-1. I’ve got to say, I’m glad I did. The ZV-1 is SO compact, easy to slide into the front pocket of my bag WITH the handgrip on and overall, that makes it easier to use. Less set up. Less to put it away. When you flip the screen open, the camera comes on instantly. You can be ready to shoot in a matter of seconds. I can’t do that with any of my other cameras. When I’m out and about and want to film something on the fly, THIS is the camera i reach for now. There’s a lot of GREAT features packed into this tiny camera! I’m very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must-have for starter videos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best investment I've ever made. The camera's performance is flawless and it has greatly improved my video quality. I receive compliments all the time on my YouTube videos, all thanks to this new camera. If you're looking to upgrade your video production, I highly recommend this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelleM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're happy to hear that you're satisfied with our product and find it as a must have for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-7-2024

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    No Flash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great but there’s no flash included .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ImeldaC, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 6-21-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box ZV1. Good shape good price. Camera is amazing producing excellent sharp images and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JMZFILMS, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are having a great time with this camera and loving the quality of both image and video from this camera. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect! Quality, price, size were the key at the purchase moment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SoniaL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 camera. We are glad to hear that you found this camera to be perfect. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-25-2025
      Sony Social Support Sony_US