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Customer Ratings & Reviews

Your price for this item is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the ZV1 II's impressive camera quality and ease of use, praising its ability to capture beautiful images and its user-friendly interface. Many appreciate the camera's compact and portable size, making it ideal for various situations. However, some users point to shortcomings in battery life and the lack of a built-in flash as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 212 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take more photos of my pups instead of just using my iPhone Pro Max. It is small and easy to carry. I don’t really know much about digital cameras and this was easy to use and takes great pictures. There are so many different cameras to choose from but if you want an easy point and shoot, I recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayNay,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-12-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better then the ZV-F1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend! (wait for that price to drop), Also the best camera to buy as a content creator!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IJB2003, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera. I wanted something small and compact for travel and this camera is just that. I love the 4k and the quality overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lovely, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera. We are glad you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (2/28/25) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great alternative to the Canon g7x. Most people don’t want this camera because it doesn’t come with a built in flash, but I literally bought one off of Amazon and now all of my pictures look like the g7x. Even without the flash the quality is AMAZING!!! Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Beah, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great pics

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality pictures. Easy to upload to phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynJ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-13-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good mid level starter camera for content creators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good camera for a content creator who is starting off. You can control all of your basic functions without going to in depth. If you are looking for a small handheld travel anywhere camera with good quality this is a good option. The cons of this sony camera that I have found are as follows. All of the inputs are on the right side of the camera, which makes it difficult to use with a gimbal such as the Ronin RS3 mini if you are using external mics or wanting to live stream with the gimbal listed. The other con is the over heating factor. If you plan on shooting somewhere hot an external cooling system will be needed. I was shooting a set in very hot temperatures and after 14 minutes of continuous shooting the camera popped up with a message to stop recocording because the camera was over heating. I hope this information is useful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JESSEP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-19-2025
      Sony Social Support Sony_US

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good, there’s some pros and cons.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for vlogging and on the go shooting. Love the cinematic mode and product display feature. Do note the charger/usb is NOT included. That was surprising, but the camera can be charged using a usb you already own. But I recommend buying a quality charger or using something with a high wattage. I tried using a regular usb and the camera would not charge. I thought something was wrong with it but nope. Also the battery dies a bit quick if shooting constantly in 4K. I recommend getting an extra battery if your constantly on the go. Camera does overheat from time to time(apparently it is a Sony problem) but again that’s with shooting for over 1hr non stop in 4K. Overall 4/5 . Love the quality of my content but I wish I knew about the usb and battery life on the day that I purchased so I could buy everything I needed then and there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aminah,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're happy to hear that you're satisfied with your camera despite some cons. We put a lot of effort to provide a convenient and high-quality tool for capturing moments on the go. Your positive review encourages us to continue developing products for vloggers and travel enthusiasts like you.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great first time camera owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a camera, camera and more than impressed with the quality and first time camera owner friendly. Easy to navigate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi emma,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-3-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good vlogging camera. Very good for beginners and quality is very nice. Picture are awesome and it’s very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Helenl, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you have found this camera to be perfect for your vlogging and photography. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Beastly little camera for hobbyists!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a professional videographer! I have some of the finest equipment you can buy and lots of it for multiple teams. That is NOT what I use this for. I brought it to my families lake camper for the Fourth of July. It was the perfect pocket camera for that occasion. 4k 30 with digital stabilization is good enough for most people wanting to document life! The zooming lens combined with digital zoom is plenty of range for simple documenting life. The on camera microphone is passable if you have nothing else. Fundamentally, it's very sound and I recommend it for hobbiests! If this is you. Get it. What I ACTUALLY used it for. I do sales for my video company and spend hours on zoom calls. This camera was my gateway drug into the Sony ecosystem. It's small, powerful and most importantly, Sony doesn't arbitrarily hold anything back. My $2500 full framed Canon is SO fickle when connecting to USB C. I can't charge it while using it and it constantly cuts out on Zoom calls. Fine. But this little $1k unit charges AND streams (720p) video right out of the camera at the same time with no hassle or setup. Great. When taking footage of friends and family, it's just a cute little camera, no one gets nervous or takes it too seriously. My Mom paints for long periods and records her lessons for her students. My Canon has a 30 min limit and overheats easily. This badboy has no recording limit, but it will overheat in long recording sessions. Much less than my other cameras even still. It'll do HDMI CLEAN out at 1 so my mom can stream paintings for her class on a TV. We never ended up using this, but it worked very easily. My Canon limits all kinds of functions and turns off the TOUCH SCREEN when plugging in a monitor. Not this lil guy. Just gets to work with a smile on it's face. So I returned this camera... for it's bigger brother. The ZVE1. THAT thing is a beast. I use it professionally, this one is all you would ever need if you are a hobbiest. Full menu customization and functionailty, the same ecosystem as it's bigger brothers so you can work all the cameras the same way. Just so much value in this fun little camera and very good quality for what you're really getting here. Only con is how poorly it performs in low-light. Still better than a phone, but not good enough even as a backup for professional use. Aside from this 10/10 little buddy with great personality. You'll love busting this thing out! Just get it. And get some extra batteries too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CodytheP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works perfectly. I am new to photography but i only got it to vlog and record memories with family and friends and it has been a sucessfull purchase. So easy to use and amazing quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JonathanG, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I went with open box so I got a good deal..Got this for my wife, she does cooking videos online and the photos offer adjustable settings, they look great in different lighting and the sound quality of the microphpone is good quality and consistent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shane, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We're happy to hear your wife is enjoying this camera. Thank you for choosing Sony. -Linda 12-02-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera for Vlogging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to create vlogs for my business and create some extra exposure for me and my business

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stefan, Sony's commitment to customer satisfaction is our top priority. The ZV-1M2/B is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (1/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best camera for 2025

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing and top 10 quality and is perfect for YouTube videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CryptoGugi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-2-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera for Christmas.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Christmas present for our granddaughter and her husband. Their new baby (our first great grandchild) was born Nov 9th and they wanted it to film the baby’s first Christmas. The whole family is enjoying the benefits of our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1 camera. We're glad to know that you're granddaughter really loved and enjoy using our camera. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-9-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Sony camera ZV-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product Sony is always the best brand for electronics and this is quality at a great price and convenience. Thanks to Best Buy always making my purchases easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderB,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ZV1M2 camera. We're thrilled to hear that you love your new Sony camera and had a positive experience in placing the order.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera has a manufacturing issue

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera for what it is (when it works). It performs well, the 4k option is great and picture quality is impressive for the price, I like a lot of the digital features like stabilization and background blur etc. After owning the camera for about 6 months, out of the blue the camera started acting up. The camera would not turn off. After pushing the power button, it would turn off for a second or 2 and immediately turn itself back on. The button itself was not stuck or anything, and I have never dropped the camera or got it wet or anything that would warrant the camera to be act up. After a quick google search several other people experienced the same thing, and the result was the board had errors or issues. I’m not sure what causes it, and why it wasn’t acting this way from the time I bought it, but thankfully my camera was still in warranty when this started, I’ve read others have not been as lucky. I was very disappointed in Sony for this issue because I have always trusted Sony as a top quality company.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you loved this camera. We are sorry to hear about your experience with the camera. If ever the camera malfunctions, we suggest you contact our phone support at 239-245-6360 so that we can assist you. Thank you for choosing Sony.
      Regards,
      Larry 8-16-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it! Best and quick vlogging camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianBarber,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1M2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-6-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small camera, i’m able to carry this with ease and fit in my pocket bags. Camera shoots in amazing quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1 M2 camera. We are glad to hear that you found it as a great and wonderful camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-16-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Its great for filming sit down and vlog videos m.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatrizT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1N2 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-19-2025
      Sony Social Support Sony_US

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