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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17611 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 17,611 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Headphones for Excellent Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for an excellent price. 25 years ago, I had several people tell me, "The most overpriced items you will ever see are 'Speakers.'" Those people were correct. Headphones are the exact same way. It is absurd the way companies such as Bose and others was literally THIRTY times as much money as Sony for their headphones. Read the reviews and you clearly see people say there is no noticeable different in quality between the inexpensive headphones from various manufacturers and the expensive headphones. I learned this same lesson with electric razors. I first bought an electric razor for $30. I then bought one for $100. It was at that point when I realized the quality was the same. Both of them simply cut hair. The way companies now want $300 for electric razors is absurd. Those cheap ones for $30 are just as good. It would be nice if Sony charged good prices like this on their TV sets. Now I just buy other brands that cost a lot less and actually offer better performance than Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a replacement. These are light weight and easy to wear. They do not have the volume as I would have liked but the overall sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This inexpensive headphone has great sound with deep lows. It is light weight and folds for convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but volume seems a bit low. They're great for the price although small for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter to take to school. She likes that they fold up which makes them take up less room in her backpack. Sound quality is great and they seem to be pretty durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear phone for meetings. Sound is okay. Not for Bass music though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Clear quality. Backed by a good brand. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    get the MDR-ZX310AP instead

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sounds ok but it doesn't have much bass, even with the DAC it doesn't do any justice, returned this and bought the one from Target. MDR-ZX310AP It sounds 10 times better, it has bass and is able to handle the extra bass from my DAC, also sounds great with the PS4 connected to the controller but sounds better when connected with the Turtle Beach PS4 AUX to USB adapter

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at an affordable price point. They purchased these for a child to use at school. Very durable and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GREAT Headphones for Non-Workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely spend the time writing reviews, but I was compelled in this case. These Headphones are an AMAZING value. I got them on sale for $10 bucks, and now I wish I bought 2 sets. I've only owned for a week, so I can't (yet) speak for their longevity, but sound quality is outstanding. I bought them to use at the office at my desk with iPod, and I couldn't be happier. VERY comfortable too. Even if you can't get these on sale, they are still well worth $20. Also, these replaced another pair of very old Sonys that I have, that still work and I was very happy with, but they were the old kind with foam pads which deteriorated and fell off. Before you spend a lot more money on headphones (for sitting around) try these first!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SweetMusic, Thank you for having the time to provide us with a review. We are glad that you are satisfied with the product. Continue supporting SONY. ~Ralph sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice headphone for the money I like that they fold flat for travel The sound quality is good They fit my head nicely I am not sure about the plug end as it is L shape I have not used this style before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    My favorite pair of cheap headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite pair of cheap headphones. They do break easily if you say...accidentally sit on them lol... but they are so cheap it's not a big deal to just buy another pair. I prefer these than other headphones because these are lightweight and dont hurt my head/ears. Sound quality is okay. I feel like these would be top tier headphones back in the 90s. Pretty good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and so comfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a portable CD Player for my mother, I definitely wanted her to have some headphones that were comfortable with a great sound with a great price. I love Sony and all of their products. So, when I came across the headphones that Best Buy was selling that was Sony brand, I was amazed at the price. Even cheaper than Amazon. I took a chance to go ahead and purchase them without reading the reviews. But so far, anything that I have purchased from Best Buy has been good quality. So, I purchased them. And after mom received them with her portable CD Player, she was so happy. I'll definitely purchase from Best Buy because customer service is great as well as the products that you all sell.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 sets for workers doing training on computer they liked the fit and said they were very comfortable and stayed in place. Quality of sound was a 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Excellent headphones, very reasonable price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Sony ZX Series Wired On-Ear Headphones for my 6 year old son who absolutely loves them for the same reasons I do: sound quality is very good (especially at a very affordable price!), and, build quality is highly durable, so, they should stand up to all the abuse my 6 year old subjects them to (Best Buy also offered insurance at low cost added which I gladly paid for). So as not to allow my son to go deaf, I set the Volume Limiter feature on his iPad to about half the limit aloud since these Headphones, disappointingly, do not include a built-in mechanism to control volume levels.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Big Head

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for music. Full bass. Fits my big head!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good budget buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for budget priced headphones. Comfortable ear cushions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    good performance, bargain price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at the gym to watch and listen to cable stations. They produce clear sound and let me hear over the gym noise. They are light weight and well-made for a bargain price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sound quality from a product in this price range. Very comparable in performance and comfort to my last pair that cost 3 times as much. Only complaint would be that the cord is too short.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Excellent headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a quality pair of headphones, and don't mind the wire getting in the way, and don't mind the headphones to rest over your ears instead of inside your ears, then this is the pair of headphones for you. I recommend these to anyone who wants to go a bit cheaper than you could if you were to really buy a high quality pair of headphones. I give it 4 stars as the wire kept getting in my way, but I knew it was wired, so that might not be very fair either... Oh well, 4 stars it is!

    I would recommend this to a friend
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