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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17611 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the ZX Series Wired On-Ear Headphones for their great sound quality, comfort, and reasonable price. Many appreciate the fit, light weight, and foldable design, as well as compatibility with devices that have a headphone jack. Some customers feel the volume could be louder and the cord length could be longer, while others would like to see a microphone included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 17,611 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound & convenient transport

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones! Great quality sound - of course, they're Sony! And being able to fold them up for transport is super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bough the headphones for my kids and when they are using their tables. they work perfect. they fit great and sound is good. no complains so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited too long to open a package, so I can't exchange nor return. Wire was sticking out of plastic coated cable. It's poorly made. Sound quality is so so, I can't hear much out of left side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great ear headphone set from Sony. Comfortable on the ears with no squeezing. The sound is clear and crisp, almost feels like you're inside the game or film you're watching. Great price at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality and fit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by what it feels like considering the price range. Sound is good and you can leave these on for long periods of time due to the comfort and build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bout this Sony headset for my wife while on sale for $20 bucks, she likes the way they fit and the sound quality from them. Glad I didn't spend all that extra $$ for Beats when we only use them a few times a year going on vacations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic. Small and cute. Sony never fails in quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound noise canceling definitely blocks everything out even the overhead musics already playing in the gym. Comfort level of the the phones is a solid 7.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Weight

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my daughter to use at school. So far, she loves it because it's very light weight and it fits her perfectly. She feels comfortable using it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Got it on a deal so very happy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great combination of quality and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The padding on my Bose headphones fell apart (after 10 years, so I can’t complain) and I ordered replacement parts. Wanted backups, so in checking the Best Buy website,I found this pair of Sony headphones for only $20. They had good reviews, so I went to our local store and they had them on sale for $10. Bought them, tried them and they are good. I listen to music, YouTube videos, and podcasts on my iPad and iPhone. Have a dongle from 3.5 Jack to lightning for my iPhone and the iPhone has a 3.5 jack. Certainly worth buying at $20 and even more so at $20.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    5Star

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort, Good Sound, Good Quality, All around good purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased these for use in our training area so customers could listen to the various training videos without interrupting others. They are better quality than the least expensive and collapsible units, and have held up to our use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Twentywatch, Good to hear this. Thanks for sharing your experience using your new headphones. We appreciate your feedback. - Vincent Sonystyle

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    niced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice head phones for the price easy to fit a large head no frills but good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the headphones to have!! Light weight over the ear design cancels out virtually all background noise. And the music sound awesome. The ergonomic design gives them a small, compact foot print.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of Class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my wife so she could listen to shows and films on her Kindle Fire in privacy. She loves the sound quality, the clean, modern appearance, and the way they fold flat when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love these head phones. They don't complain about them hurting their ears or head. However if I had one complaint about them it would be that they don't have volume safety for the kids. (I did not realize that when I purchased them)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great inexpensive headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for a trip. For the price I wasn't expecting much, I was surprised these headphones sound great and have lasted well beyond the trip they were purchased for. Fit, feel and sound are all great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for movies on long flights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an inexpensive pair of wired headphones for some long international flights coming up. Stopped at Best Buy and was happy to find these Sony headphones at a very affordable price. Used them on the fights to Germany and back and they performed great! Last time I flew I forgot to bring any headphones and was stuck using the horrible ones the airlines gives you. Very pleased I picked these up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones for Kindergartener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent buy and the price was better!!! Thank you!!!! Very good quality for a affordable price!!

    I would recommend this to a friend
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