Customer Ratings & Reviews
- Model:
- A3331ZZ1
- SKU:
- 6618820
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great but average.. sound quality does not cover the outside noise
No, I would not recommend this to a friendRight earbud consistently stops working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a couple months now and wish I bought a different pair. The right ear bud stopped working a few weeks in with the case blinking red. I called Anker support and with the warranty they sent new ear buds (no case) and they worked for a couple weeks, then the right one went out again. Called support, waited again, and they sent a whole new product, case and earbuds. I went for a run today, right bud out again. I'm going to see if I can get a refund from BB, so annoying!
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Didn't fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit my ears and didn't stay on like advertised.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Dont buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont sit innur ears right even with civers on them
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Awful product, died after single use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to pair these easily the first time and then the second time according to their own website, they should've immediately connected with my phone. That didn't happen. So I tried to reset it by pressing the button on the bottom of the case for five seconds as their guide states. Well it doesn't go into a reset mode at all. I also tried to re-pair by pressing it for three seconds and that doesn't happen either. I've followed the instructions to the T and literally can not get them to reset or re-pair at all. These are completely useless. I'm sure they're just a dud pair but still. First experience and will never buy this brand again because of it.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Confortable, don't fall out of my ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, earbuds that don't fall out of My Ears, I can't tell you how many earbuds I've lost because they just wouldn't stay put. It's so frustrating when you're working out or just walking around and they pop out. A good pair of earbuds that fit securely is a game-changer. No more fiddling with them every few minutes or worrying about losing one down the storm drain. This is a major win for my music-listening experience.
I would recommend this to a friend