Customer Ratings & Reviews
- Model:
- D1301Z21
- SKU:
- 6643815
to a friend
- Pros mentioned:Comfort
Okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling doesn't appear to be aggressive yet it works. Comfort is good. I occasionally sleep on my side and while they took getting used to I now don't notice them. Most of the control is best done through the app. The tap controls work and are able to be customized but they only control four actions at one time (two per ear). Curiously the app has a A.I. assistant with it. Personally, I find A.I. an annoying waste of time. I thought these were "SLEEP buds"! Sound is ok but I use another app to tune the sound better to my liking. I find some of the downloadable sounds for "local" to be strange ie: electronic goose noises. The charge is adequate for my use and the buds will shut the sound down if they are set to detect sleep which is a plus. Anker seems to be paying attention as they offer regular software updates which have fixed some small glitches. Seriously on the fence given value for cost as to recommendation.
I would recommend this to a friend - Pros mentioned:Comfort
useful product needs a few tweaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the purchase. They work as advertised. They are comfortable. The complaints are the app is not very user friendly and the battery does not last the night if you leave them on during sleep.
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with the manufacturer warranty, and anytime you need help just let us know.
Email: [email protected]
Phone number: 1-800-988-7973
- Pros mentioned:Comfort
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is not the strong, did not seem to do anything for snoring sounds. Better off with airpods if you need the noise blocking. However if you’re not too light of a sleeper, these are really comfortable to sleep in and serves some folks. Think of it as a light ambient noise reducer and not cutting out noise
No, I would not recommend this to a friend Not good for side sleepers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cut my ear not good for side sleepers Turns off in middle of night
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
