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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 91 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-91 of 91 reviews
  • Rated 3 out of 5 stars

    It fits good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using it for months now, the battery life is not what I was expecting, it says 20 hours, it never handles even 5 hours. Everything else is kinda okish

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds, overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great, however the battery life is nowhere near listed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Use them for running on treadmill. Will certainly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anker sport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a lot of ear buds. this was by far the best ones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very glitchy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Soundcore headphones and they are perfect, so I was expecting same quality here but when I use them the sound is constantly breaking up. The phone calls are not great either. Very dissapointed. And I give it 2 stars because the sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 3 out of 5 stars

    Bad sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is bad , does not match description , not friendly use

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    ear hook too short

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great with noise cancellation mode activated. Without NC mode; it sounded like the audio was being blocked. Also, the part before ear buds is large and that made earbuds not stay in place.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 1 out of 5 stars

    bad connections, can't get sound from left bud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with Iphone first day, paired, sounded decent at first Then at rec center, kept cutting out periodically , very irritating Second day, no sound from keft ear bud. Controls on left still controlled sound in R bud Followed all the on line instructions to reboot, reset, and try pairing with another devide, left side still dead

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 2 out of 5 stars

    Touch controls don't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the QC on these were better. The touch controls don't turn at all. Tried their troubleshooting steps.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 1 out of 5 stars

    60 days and one is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 60 days has gone by and one is super quiet and one is normal. Past the return point at his time so stuck with one earbud. Wasted money a his point.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 5 out of 5 stars

    Better than Beat Powerbeats Pro 2.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work fantastic. Great sound and plenty of bass. Bought the Beats Powerbeats Pro 2's and these are way better. I also have the AirPods Pro 2's which have great noise cancellation but for the cost buy these you won't be disappointed. AirPods Pro 2 for noise cancellation, yes. For sound, get the Soundcore.

    I would recommend this to a friend
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