Customer Ratings & Reviews
- Model:
- A6610Z21
- SKU:
- 6517223
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Sleep A10 Earbuds for their noise cancellation and comfort, saying they are great for blocking out noise and providing a comfortable fit for sleep. However, some customers have concerns about the battery life, connectivity issues, and the app, with some reporting that the battery does not last through the night and that the app is difficult to use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Great for sleeping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are small and comfortable to fall asleep to music.
I would recommend this to a friend Sleep well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a life saver for my wife since I snore like crazy
I would recommend this to a friend- Pros mentioned:Sound quality
Sleep Aid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely helped me fall asleep faster and sleep more soundly.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundcore Sleep buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little ear buds to block out annoying noises
I would recommend this to a friend Not great for sleep or phones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pods are small but not comfortable for an extended period of time, therefore not actually ideal for sleeping. Also, the app does not work with all phones. I had to use my iPad instead of my phone because the app couldn’t locate the pods. It did connect via Bluetooth though which does not allow for all the uses.
No, I would not recommend this to a friendExcellent service provided when problem developed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My A10 worked great for a while then the right earbud was basically unhearable. I contacted Soundcore technical support and after running through several troubleshooting steps, they emailed me a prepaid return label and was send a new set very quickly. Excellent service which you don;t find very often these days.
I would recommend this to a friend- Cons mentioned:Alarm
Do not waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst…. And I’m 2 days late to be able to return because I was trying really hard to give them a chance , I see the price has decreased now too probably because these aren’t worth 5 dollars. The ap is not user friendly, the blue tooth disconnects frequently and the alarm works when it wants to.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please note that this doesn't necessarily mean there's an issue with the earbuds, so check your connected devices and surroundings. Bluetooth signals may be influenced by obstructions, such as walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable connection for these earbuds, we recommend avoiding such obstructions and use in an indoor environment.
To fix this issue, try the following:
1. Fully charge and reset your earbuds as stated below and repair them.
Place the earbuds in the charging case and leave the case open. Press and hold the button on the charging case for 10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds can be connected normally.
2. Make sure you're wearing the earbuds correctly.
3. Try another set of ear tips and ear wings in a different size.
Please note that if the earphones are too deep in your ears, it may affect the Bluetooth signal. Try larger sizes to reduce the in-ear depth of the earbuds, which may improve the connection stability.
4. Check the earbuds by listening to a downloaded song/video if you're using them in music mode.
5. Check the earbuds with another Bluetooth device in a different environment to see if there's a difference.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wasnt what i was expecting in a nightime headphone.
No, I would not recommend this to a friendGood product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was ok, but it definitely takes some getting used to.
I would recommend this to a friendGreat idea horrible execution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't even get to use them. I set everything up, fit great, were comfortable and the directions (that i actually read for once) seemed great and easy to follow. The issue i had is the app..... It wasn't very user friendly, didn't match up well with the written directions, and you can only use sleep mode with the app. The "white noise" in the app was extremely limited and gave me a panic attack and hurt my ears. The way these were advertised i thought i could use the white noise podcast on Spotify that is working great for me (just need the right ear buds). Extremely frustrated and the chat help didn't even recognize these ones and was useless, i had to call and the woman was kinda and helpful but unfortunately i had to return them within 24 hours of getting them. Extremely upset, i was counting on these to help me sleep.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
About the "white noise" issue, we would like to confirm with you if you have downloaded white noise in music mode and then listen to it in sleep mode.
Sorry about the chat help didn't recognize these earbuds, because they are new.
If the suggested troubleshooting doesn't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just didn’t do what I was looking for. Using one of my air pod pros on noise canceling was better even though I can’t lay on that side. The idea is good but didn’t switch over to sleep mode like it’s suppose to after you fall asleep
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable, tinny sound, dinky little over priced toys so worthless the dog spat rhem out after chewing on them. Nuf said??
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Sleep buds
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall. I love the in app alarm feature. It help me not wake up the whole house
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations!
I have documented your information and would forward it to our product team. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Battery life
Not pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t pleased. The battery life runs out way too quick for me. I awaken easily and o can sleep soundly if I don’t have the white noise on long enough all night.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Here are the tips:
- Playtime in music mode is up to 6 hours at 50% volume.
- Playtime in sleep mode is up to 10 hours at 50% volume.
We also recommend you try the following tips:
- Fully charge your earbuds.
- Turn on the smart switch, the earbuds will enter sleep mode after detecting the user has fallen asleep, which can prolong battery life.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
- Cons mentioned:Battery life
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this last month, and just started to use it the past couple of days. The left bud goes off within first hour and they only last for 4 hours then turns itself off. I only use in sleep mode. Unfortunately it says ineligible for a return.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Battery playtime in Music and Sleep mode is obtained from testing in the Anker laboratory using the earbuds' default settings; no smart volume control (sleep mode only), and 50% volume.
The actual playtime may vary by volume, audio source, environmental interference, usage, etc.
We also recommend you try the following tips:
- Fully charge your earbuds.
-The sleep mode defaults to playing for 2 hours and pausing, you can go to the App to set the playing time.
- Turn on the smart switch, and the earbuds will enter sleep mode after detecting the user has fallen asleep, which can prolong battery life.
- Try to close the soundcore App in the background of the mobile phone to reduce power consumption.
- Upgrade the soundcore App and firmware to the newest version.
Please feel free to contact us via service@soundcore.com or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Connection
Bluetooth Connection is big issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really very annoying to listen music because it has big connection problem …..
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
- Cons mentioned:Battery life
Try before you commit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor batery life and the installed music will make you want to cut your throat after the first 30 repeats. I returned the product
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Not comfy as promised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hopeful because of other reviews, but they really hurt my ears as a side sleeper. I bought them specifically to sleep in, but it was very uncomfortable.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product at a great price. Very easy to set up and the sound deadening is very good. Exactly what I had hoped for
I would recommend this to a friend- Cons mentioned:Battery life
Not Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them July the 10th of this year and the left one is not working already... Wonder why they don't give you the 2 year replacement on these ones...
No, I would not recommend this to a friend