Customer Ratings & Reviews
- Model:
- A6610Z21
- SKU:
- 6517223
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Sleep A10 Earbuds for their noise cancellation and comfort, saying they are great for blocking out noise and providing a comfortable fit for sleep. However, some customers have concerns about the battery life, connectivity issues, and the app, with some reporting that the battery does not last through the night and that the app is difficult to use.
This summary was generated by AI based on customer reviews.
Sound Sleep
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves these to help her not hear me sawing logs at night.
I would recommend this to a friend- Cons mentioned:Connection
Ear plugs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working right we tried several times to connect with it and it didn’t work
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
To fix the connection issue, we kindly ask you to try the following tips:
1. Remove the protective film covering the connectors on the earbuds.
2. Reboot the Bluetooth device you're using (such as a phone or computer). Forget all the pairing
records of your earbuds on your device and turn off Bluetooth.
3. Reset the earbuds as per the steps below (make sure your earbuds have enough battery).
Place the earbuds in the charging case and leave the case open. Press and hold the button on the
charging case for 10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds can be connected normally.
When resetting the earbuds, make sure the earbuds are properly connected to charging points in the case, or it may cause resetting failure.
4. Turn on the Bluetooth on your device and search for soundcore Sleeep A10 and pair
If there is a pop-up window to confirm pairing for "soundcore SleepA10," please select "Pair." If you accidentally select "Cancel", you need to refresh (turn off and turn on) the Bluetooth on your device and pair the earbuds again.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good I haven’t had no issues so far I’m happy. I will buy again for backup
I would recommend this to a friend
The best
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great the best. Does everything it says it does and more
I would recommend this to a friend- Pros mentioned:Fit
Just what I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit and decent sound. I actually like these better than my Bose Sleepbuds for fit, sound, battery life and the added bonus of listening to my own music.
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations!
Please feel free to contact us via service@soundcore.com if there is anything we can help you with.
Uncomfortable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds seemed comfortable at first, but I woke up with sore ears. I miss my Bose Sleepbuds!!!!
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Not worthy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worthy it at all, it barely worked, I really wanted to return it but it's too late, don't buy it!
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@sound core.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice packaging. Performs as advertised. A “Best Buy”!
I would recommend this to a friendJust okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in the ear okay but the app is very confusing.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Fit good but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable but do not cancel out noise. They really need to work on that.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please note that soundcore Sleep A10 does not support active noise canceling. If the Smart Volume Control effect isn't up to scratch, try a different size of ear wings and ear tips. Also, try to make sure you're wearing them correctly.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
- Pros mentioned:Comfort, Fit, Sound quality
Nice device, sits easily in ear canal and small
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have previously used Bose sleep ear buds and did not like them and they did not work. I have a partner that snores badly, so bad, I needed to wear ear plugs to drown out the snoring and sleep in another room in the house and it was awful. I needed something to drown out the noise and especially to play a sound and also wake me up with an alarm. This device does it all and I actually thought it was more comfortable than Bose, sat in the ear easier and worked seamlessly with the paired app which allowed for white noise and also had a built in alarm. The pair of earbuds does not weigh a lot and also fit snugly inside the ear canal and is easy to use. I tried these for 5 consecutive nights and they certainly cut out the snoring and are a blocker of the sounds. I sleep on my side so I couldnt wear regular ear buds since they hurt my ears and stuck out. This device lays flatter and is easier to seat inside the ear and made a serious difference in my sleep patterns. Not sure yet if I will regularly wear these but so far so good.
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We promise to continue striving to exceed your expectations! Please feel free to contact us via service@soundcore.com if there is anything we can help you with.
Rubbish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after one use!! Had to return it. Absolutely a waste of time
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Less tham ideal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned Bose sleep buds and it was time for new ones. I tried these and returned them within 2 days. The software is not user friendly. Bose is far superior. Needless to say I bought another pair of Bose.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Not what I was expecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones just don't have the white noise librarythat some other headphones like Bose does in the Sleepbuds II. The methodically designed noises are what help me get to sleep.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you for reaching out to us and sharing your concerns. We understand that the white noise library is an essential feature for you. We would like to inform you that our soundcore Sleep A10 earbuds do have their own white noise music library. This library includes a variety of white sounds specifically designed to aid sleep.
To access this feature, please ensure your earbuds are successfully connected to the soundcore app. Once in the app, navigate to the music mode. Here, you can select your favorite sleep music from the Sleep Music Library and transfer it to the earbuds. Afterward, switch to sleep mode for extended play.
We hope this information is helpful and addresses your concerns. Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
- Pros mentioned:Sound quality
Awesome sleep buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally can get a decent nights sleep. Ive had other sleep buds, and Anker has a better selection to mask my tinnitus at night.
I would recommend this to a friend Cut in and out all the time even fully charged
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even fully charged they cut in and out. They can be right next to the Bluetooth device and it doesn’t matter.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
The work but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have the same issue as the Samsung buds 2 had, I get inner ear infections. So yeah. I mean the sound was just fine but not as much bass as I had hoped
I would recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
For the sound quality (bass), you can do the following:
(For the music mode)
1. Try setting a different EQ via the soundcore app.
2. Reset the earbuds as follows:
Place the earbuds in the charging case and leave the case open. Press and hold the button on the charging case for 10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds normally.
3. Try using a different sound source or music app.
(For the sleep mode)
1. Update your software to the latest version via the soundcore app;
2. Try using different white noise in the soundcore app.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Ears
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, I would totally stay away from buying these , look else where
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Avoid purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to drown out a recurring machine noise at night to get sleep. They did nothing. Biggest waste of money ever!! Do not buy these.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please note that these earbuds don't support ANC, but they use a 4-point passive noise masking system to block out external noises. If the Smart Volume Control effect isn't up to scratch, try a different size of ear wings and ear tips. Also, try to make sure you're wearing them correctly.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
needs some updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt impressed with the sound output. really need to tie it together with the phone.s
No, I would not recommend this to a friend