Customer Ratings & Reviews
- Model:
- A6610Z21
- SKU:
- 6517223
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 3.6 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the Sleep A10 Earbuds for their noise cancellation and comfort, saying they are great for blocking out noise and providing a comfortable fit for sleep. However, some customers have concerns about the battery life, connectivity issues, and the app, with some reporting that the battery does not last through the night and that the app is difficult to use.
This summary was generated by AI based on customer reviews.
Does not fit well, battery life is just ok.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know for what purpose these earphones were made. Tried all the bud sizes but somehow they manage to fall out after 5 mins.
No, I would not recommend this to a friendVery good option for summer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like, thumbs up. There is a minimum character length so I am wasting characters till I can go to bed with them now.
I would recommend this to a friendGreat item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves them. Work great for his sleep needs.
I would recommend this to a friend- Pros mentioned:Comfort
Not worth it…..Sorry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and ok comfortable to use it when you go to sleep or bed but the sound system is not that great and it drops a lot
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please note that this doesn't necessarily mean there's an issue with the earbuds, so check your
connected devices and surroundings. Bluetooth signals may be influenced by obstructions, such as walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable connection for these earbuds, we recommend avoiding such obstructions and use in an indocprenvironment
To fix this issue, try the following:
1. Fully charge and reset your earbuds as stated below and re-pair them
Place the earbuds in the charging case and leave the case open. Press and hold the button on the
charging case for 10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds can be connected normally.
2. Make sure you're wearing the earbuds correctly.
3. Try another set of ear tips and ear wings in a different size.
Please note that if the earphones are too deep in your ears, it may affect the Bluetooth signal. Try
larger sizes to reduce the in-ear depth of the earbuds, which may improve the connection stability.
4. Check the earbuds by listening to a downloaded song/video if you're using them in music mode.
5. Check the earbuds with another Bluetooth device in a different environment to see if there's a difference.
Regarding the sound quality, you can do the following:
In the music mode:
1. Try setting a different EQ via the soundcore app.
2. Reset the earbuds as follows:
Place the earbuds in the charging case and leave the case open. Press and hold the button on the
charging case for 10 seconds until the LED indicators on the case flash white 3 times and then flash in sequence. This confirms that the reset was successful and your earbuds normal.
3. Try using a different sound source or music app.
In the sleep mode:
1. Update your software to the latest version via the soundcore app;
2. Try using different white noise in the soundcore app.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!