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Customer Ratings & Reviews

Your price for this item is $17.49
The comparable value price is $64.99

Customer reviews

Rating 3.8 out of 5 stars with 93 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the protection and viewing angles offered by the Balance Folio Case for Apple iPad Pro 13". Many appreciate its compatibility with the Apple Pencil and the convenient storage it provides. However, a significant number of users report issues with the sleep/wake and auto wake features not functioning as expected, and some also mention concerns about the case fit. The case's design is generally well-received, but improvements to the functionality of the sleep/wake feature are desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 93 reviews
  • Rated 3 out of 5 stars

    iPad Pro 13” Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good it’s good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good fit for M5 13 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to install twice and both times one different corner was not fully seated below the lip. Going to return since if it gets dropped one corner may not be fully protected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Auto wake

    Rated 2 out of 5 stars

    Auto sleep does not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Speck case for my old iPad and thought this new one is gonna be great too. However, the auto sleep feature does not work (even though both the product picture and the packaging advertised it) I still like the case's design. Now I am looking for ways to somehow fix the autosleep functions. Maybe I just need to put magnets in the right place

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    ipad case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product. I use my ipad for my music in strings and this case has protected it in such great ways

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the simplicity but the standup grooves could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the feel of the cover, it exceeds my expectations.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..it does absolutely what I need it to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corners of the case broke when i was trying to remove it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case pplrotects from not only the environment but from ruble fingers as well

    I would recommend this to a friend
  • Cons mentioned:
    Auto wake

    Rated 2 out of 5 stars

    Auto sleep/wake not working…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case very much especially the camera cover since i dont use the camera on my ipad that much. Im just dissappointed that the auto sleep/wake isn’t working. It is listed on the features but it’s not working at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Keyboard Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best case and keyboard for my iPad Pro and the easiest to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits but it’s lose wish they had one that makes it more snug so it wont slip out of the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my iPad Pro 13in and Apple pencil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was straight flexible and the texture feel nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case that allows space for pencil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always got this case for all my iPad pros - one of the few cases that has space for the Apple Pencil INSIDE the case so it doesn’t get lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ set up…get a very good picture…everything you need in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with transition to second iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my first iPad, that has served me well for many years, so I wondered if it would be a huge adjustment. The transition has been smooth. It has a better camera and few differences. I am happy with my new iPad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Item Description is wrong! No auto on/off.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case and it does not have a magnet in the front cover for the auto on and off feature. Per the manufacturer’s website auto on/off IS NOT a feature of this case. Best Buy needs to adjust their product description. It is not a situation where an apple update will fix this as mentioned by another reviewer. This product will NEVER be able to turn on and off your tablet shen you open and close it. I returned this and got the Otterbox Symmetry instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sleep/wake

    Rated 2 out of 5 stars

    Really wanted to love this case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the other reviewer, the case is great! Loved the lens cover and the pencil clip. But sleep/wake feature doesnt work. Have to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sleep/wake

    Rated 2 out of 5 stars

    Will not work to control power on iPad Pro M4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of things to like about this case, but there is one thing it says it supports that simply doesn't work. It does not sleep/wake the iPad when the cover is closed and opened.

    No, I would not recommend this to a friend
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