Customers admire the Balance Folio Case for its protection, build quality, and perfect fit on the iPad Pro 13". However, some customers have reported issues with the sleep/wake feature. Additionally, some customers have expressed concerns about the auto-wake feature not functioning as advertised.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 123 reviews
Rated 5 out of 5 stars
Great Case.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect case for my iPad Pro 13in and Apple pencil.
I would recommend this to a friend
Rated 5 out of 5 stars
Great item
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was straight flexible and the texture feel nice
I would recommend this to a friend
Rated 5 out of 5 stars
Works fine
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
EZ set up…get a very good picture…everything you need in the box.
I would recommend this to a friend
Rated 2 out of 5 stars
Item Description is wrong! No auto on/off.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this case and it does not have a magnet in the front cover for the auto on and off feature. Per the manufacturer’s website auto on/off IS NOT a feature of this case. Best Buy needs to adjust their product description. It is not a situation where an apple update will fix this as mentioned by another reviewer. This product will NEVER be able to turn on and off your tablet shen you open and close it. I returned this and got the Otterbox Symmetry instead.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
We hope you will keep us in mind for your future tech protection. Our customer care team is here to address concerns and we may be able to make suggestion on which products can meet your iPad case needs. Feel free to contact us at [email protected].
Pros mentioned:
Protection
Rated 5 out of 5 stars
Case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Apple case for protection of the device. Durable and easy to use.
I would recommend this to a friend
Rated 3 out of 5 stars
Okay for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the simplicity but the standup grooves could be better.
I would recommend this to a friend
Cons mentioned:
Sleep/wake
Rated 2 out of 5 stars
Really wanted to love this case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just like the other reviewer, the case is great! Loved the lens cover and the pencil clip. But sleep/wake feature doesnt work. Have to return.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
The Balance Folio Case for the iPad Pro 13" (M4/M5) is designed with the sleep/wake feature. This function relies on the case magnets lining up with the iPad’s internal sensor, and sensor placement can differ between iPad generations. If the case was made for an earlier model, the alignment may not trigger the feature consistently. Our customer care team can walk you through confirming the correct model and ensuring proper alignment. You can reach them at [email protected].
Rated 2 out of 5 stars
Not a good fit for M5 13 inch
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried to install twice and both times one different corner was not fully seated below the lip. Going to return since if it gets dropped one corner may not be fully protected.
No, I would not recommend this to a friend
Cons mentioned:
Sleep/wake
Rated 2 out of 5 stars
Will not work to control power on iPad Pro M4
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are a lot of things to like about this case, but there is one thing it says it supports that simply doesn't work. It does not sleep/wake the iPad when the cover is closed and opened.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
We are glad you enjoyed the features of your Speck - Balance Folio Case for Apple iPad Pro 13" (M4/M5). The auto sleep/wake function can vary based on the model of the iPad you are using. If you have any questions about this, email our customer care team at [email protected].
Rated 3 out of 5 stars
Breaks easily
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Corners of the case broke when i was trying to remove it
No, I would not recommend this to a friend
Rated 5 out of 5 stars
I oad pro
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic. Been needing a new one for a while now. Extra storage is great
I would recommend this to a friend
Rated 5 out of 5 stars
Thanks
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the store the service and the quality of service is been my favorite store for years
I would recommend this to a friend
Rated 1 out of 5 stars
Definitely not worth it
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the most frustrating cases ever. It doesnt feature some the wake/sleep function as it isnt magnetic and there is no way to get the front screen folio to stay behind the case making it hard to use. I bought this case as emergency case due to there not being many available and now I cant return so im going to try to warn others before they make the same mistake.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Construction superintendent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great and easy to use product. I am happy to have found it. Thank you.
I would recommend this to a friend
Cons mentioned:
Auto wake
Rated 2 out of 5 stars
Great case but
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The auto wake up feature is a false advertisement. It doesn't work. I thought I had a defective one until I saw the other reviews.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
The sleep/wake feature depends on the case magnets lining up with the iPad’s internal sensor, and that placement changes across iPad generations. When the case model doesn’t match the exact device, the feature won’t activate even though the case is designed to support it. Our team can verify your iPad model and help you get a version that triggers sleep/wake correctly. Please reach out to [email protected] for direct assistance.
Rated 5 out of 5 stars
Works As It Should
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works at is should. I had one of these cases for a previous iPad and it worked fine. Would recommend.
I would recommend this to a friend
Rated 5 out of 5 stars
Apple iPad Pro 13"
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This 13" is the perfect size to watch TV and Video on and play games.
I would recommend this to a friend
Rated 5 out of 5 stars
Folio Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice and efficient. Easy to use, attractive.
I would recommend this to a friend
Rated 5 out of 5 stars
Couldn’t be happier
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case works perfectly as intended. Doesn’t break the bank
I would recommend this to a friend
Rated 1 out of 5 stars
Better protection than OtterBox folio case…nope!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
2 days after I bought this because it was supposed to have a much higher level of protection compared to my OtterBox case it slip out of my hand and hits the floor it was maybe 3-3.5 foot drop and it didn’t just crack the screen no it broke the internal parts as well. If I didn’t know any better I’d think that the level of damage could only result from a drop of at a minimum of 10 feet. So yes I’m super angry about this case I returned it immediately and I would definitely not advise anyone else to buy it if they value their iPad Pro.
No, I would not recommend this to a friend
Brand response from SpeckProducts
Posted .
Hi Chappy, thank you for taking the time to share your experience. Balance Folio is designed to deliver dependable everyday protection, and feedback like yours helps us as we continue to refine and improve.