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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 1120 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Balance Folio Case's protection, fit, and ease of use, frequently praising its ability to safeguard their iPad and the convenient stand functionality. Many appreciate the case's lightweight design and the inclusion of Apple Pencil storage. While some users noted the clasp could be improved, the overall feedback points to a positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,120 reviews
  • Rated 3 out of 5 stars

    iPad cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover flap is a little sloppy other than that it works pretty well

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team so we can learn more about your experience with your Balance Folio case, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Limited Function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only transforms into an angled stand with the tablet horizontal.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with magic keyboard. But very nice.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team so we can learn more about your experience with your Balance Folio case, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Not the best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The little nylon loop that holds it closed broke on the second day. Also the way the buttons are recessed in the case make them hard to press if you don't have small hands.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Case broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic piece that holds the case closed already broke. I've had it for less than a month. Very disappointed. Plus Best Buy only had a 15 day return policy!

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about your experience with Balance Folio, Madelyn, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Slides flat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grooves are not deep enough to keep iPad in upright position on lap. It constantly slides flat - so annoying. I’m sorry that I paid so much for it.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Protective but heavy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. It is heavy and bulky. Almost like I am holding two iPads together.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Very bad I don’t recommend at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case I bought on 2-27-22 the issue is it can not hold very well to the iPad at all so I want return it but best buy they told me the last return period is 3-23-22 and I try return. Do you know what they did they change the day to 3-21-22 because already the price for this case is Reduce $13 because nobody want bought this case.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about your experience with Balance Folio, Dani, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    So-so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very few iPad Air 4th gen cases around. This one is okay. I don’t love the closure. Feels cheap

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Kris, we are sorry to hear about that. Please email our customer service team so we can learn more about your experience with your Balance Folio Case, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Not thrilling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a bit cheap, but does what it is supposed to do. Prefer the Zugu case.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful, the pen holder stinks. The pen is constantly falling out and I have lost many for this reason. The case also blocks the camera and the flashlight is difficult to use due to the way the case opens. I bought a different case after two weeks.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, LauraS, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The claps started to break sadly after a few days.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey there, we're sorry to hear that! We work hard to ensure our products are as durable as possible, but we can't prevent all damage to the case. To see if you qualify for the limited-lifetime warranty, please reach out to [email protected] and provide them with information about your experience. speckpwr

  • Rated 2 out of 5 stars

    Save your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless. Just collapses when in use. 1234567890123

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Belt loop problem.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this product. I used it for a couple of days by clipping onto my belt. I then used it by running my belt through the belt loops. One of the belt loops broke on the first day of use.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, Mmsc, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    No Fit Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong case for our tablet. Had to bring it back because it did not fit the controls of the tablet. Got another one that does the job and is a better one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed in this item. After barely having it a month, the color has started falling off.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey there, we’re sorry to hear your case isn't holding up. At Speck we are committed to making products that you can rely on, but wear and tear can happen over time. Please reach out to our customer service team at [email protected] and they will be happy to help you. speckpwr

  • Rated 1 out of 5 stars

    Don't get fooled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice styling but inferior quality case. Returned it to store & exchanged for far better one

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Won’t fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States it’s for Apple iPad Pro 11”. Doesn’t fit. Have to return and get correct size!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mediocre case, snapping lock breaks quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The locking mechanism broke extremely fast. Within a few weeks of use.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey Alex, we’re sorry to hear you've had issues with your Balance Folio case. We work hard to ensure our products are as durable as possible, but wear and tear can happen over time. Please contact our customer service team so we can help as best we can. speckpwr

  • Rated 1 out of 5 stars

    Disappointed:(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit, gave it away. Not sure why this product is advertised for a new iPad?

    No, I would not recommend this to a friend
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