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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the Balance Folio R Case's protective qualities, high-quality materials, and ease of use. Many also praise its attractive colors and the convenient stand functionality. While some users found the fit inconsistent with their iPad model, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 204 reviews
  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    It's light, simple, and protective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a first case i bought for the new iPad Pro just got weeks ago. it's quite light as compare with other hard cases. 2 of the designs / features makes the money well spent, It support multi degree stand for the Pad, and it got both the safety cover for the cameras and the apple pencil. Very professsional and thougthful and cool business outlook

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    My iPad cover review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I’m able to give my iPad the appearance of a notebook when I carry it around. It is durable as well. My iPad took a fall and this case protected it and the case have no scratches or any other damage. I’m able to lock it closed with out worrying about my iPad falling out. It also allows me to charge it with out removing it from the case. If you have the 12 inch iPad, I believe that this is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 4 out of 5 stars

    Nice extra functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the back camera cover feature, seems to protect the iPad well can't say for sure because I haven't dropped it. I like that it clasps in the front and that it has a stand. Lil pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all for the price. There wasn’t any other cases in the store besides this one, and I needed a case that same day. I wasn’t expecting much since I didn’t look into this product very much. I was pleasantly surprised with the quality. The case allows for the perfect amount of space between the clasp and pencil magnet holder/charger, even when I have the Paperlike pencil grip on it! I love this case. It was a perfect match for what I was looking for and I’m glad that the guy working at BestBuy suggested it, because like I said: I was initially hesitant.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Great Price & Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality iPad cover! Love the color choice, material, and side clasp to lock. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my iPad in to purchase a new cover for it. The staff was very knowledge and assist me with my order. Unfortunately the store did not have the product in, so I needed to order and wait for shipment. I can stand up my iPad at different angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying all the products here, all are good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it has protected my iPad from several fall and is still in great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, I wish it had more variety of colors!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly designed and even worse quality control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic frame that holds the iPad is off alignment with the overall cover so the left hand side of it hangs a few mm lower than the right hand side. There’s a magnet that makes harder to separate the iPad from the back cover when you’re setting it into the upright position and has no practical function. The little window for the camera (which I never use) is already folding back from alignment and I’m sure will fall soon. I’ve owned this for three weeks only and the material is going chalupa already. I bought this right before moving abroad, otherwise it would’ve been returned already. The acquisitions department from Best Buy should’ve caught this before it hit the stores. Not buying this brand ever again.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey, we’re sorry to hear you've had issues with your Balance Folio case. We work hard to ensure our products are as durable as possible, but wear and tear can happen over time. Please contact our customer service team so we can help as best we can. speckpwr

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in store and in store it kept falling out of the box before I even bought it. When I took it home the plastic broke off the thing to secure the iPad when it’s standing up using the case, my iPad also broke while using this case and has a huge hole in the top of it I wouldn’t recommend this case at all because it so cheap for its price getting the IPad out of this case was a nighmare

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality, Stand

    Rated 5 out of 5 stars

    Sturdy - solid protection. Stands well as an easel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy. Works well to stand it to read. Hard plastic side for security. A very nicely working flap lets you take a photo with it. It seems a bit heavy but I have not compared it to others with similar features. I think that you may not need such a sturdy cover for this ipad, however if you want the extra security, this is a great one. It also has a snap on the cover to stop it from opening accidentally. You can either use this or not. It does not get in the way if not used.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Master Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and comfortable, definitely durable. Great color and size….

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and comfortable . Pretty good look for ipad and also the iPad cover which is supporting camera is awesome option and easy to take pictures and scratch proof for camera .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple Ipad Pro Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to find this case for the older Apple Ipad Pro, but it is great, had a previous one that lasted some time, was easy to fold and use, highly functional for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Perfect and sturdy iPad cover.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect cover to protect my iPad. It’s very strong and sturdy. Easy to open and close but does protect the iPad well.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Durable & Inexpensive iPad Cover

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cat literally started chewing on my case when i would fall asleep watching a show. It took a year of his midnight chewing before i had to dinally replace. Never got a scratch or crack the multiple times i dropped it. Love that it has multiple slots to adjudt viewing angle, plus “artist” mode which is ideal for people drawing, sketching, or designing. Even though im not an artist, this slightly elevated viewing angle makes it so much more comfortable and easy to type using the full keyboard. Totally recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case for iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great materials but not a big fan of the closing mechanism. Otherwise, it's a great case/cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safety net

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPECK cases are my faithful friends. I know my iPad and iPhone is in good hands, even when my hands occasionally lose their grip. I am never without my cases !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can’t go wrong with this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is easy, light and it looks good. I’ve had a few people ask me where I got it from.

    I would recommend this to a friend
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