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Customer Ratings & Reviews

Your price for this item is $874.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the Spectre x360 2-in-1 laptop for its lightweight design, fast performance, responsive touchscreen, and impressive battery life. While some users have experienced overheating and fan noise issues, the overall positive feedback highlights the laptop's strengths in portability, speed, and user-friendly features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 412 reviews
  • Rated 4 out of 5 stars

    Durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets a lot of wear and tear from daily use and he held up for 2+ years now. I like that they keys light up so you can easily use it in the dark. It’s also convenient that the screen can rotate to be used horizontally. The screen also goes back so that you can use the laptop flat like a tablet. Only thing I don’t like is that the protective strips on the bottom that prevent the laptop from being scratched fell off over time and leaves the sticky glue residue.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Lightweight but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spectre is light, convertible & beautiful. Plenty of power to allow me to watch videos for pleasure & accomplish my chart-building for work. Glad I listened to the Best Buy expert!

    I would recommend this to a friend
  • Cons mentioned:
    Heats up

    Rated 4 out of 5 stars

    I prefer HP Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall. If I was to change 1 thing, it would be the location of the fan. Sometimes gets a little hot while I am using it.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    It's such a great laptop for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Such a great laptop for school, had good battery and its light weight and easy to carry around my backpack.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is light. The tablet feature is awesome. Not a fan of the pen that comes with it but otherwise I’m loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent size

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is awesome. I can slip it into a large purse and take it to meetings. It is lightweight and I love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast startup speed, very compact, very light, and amazing battery life. As someone who is going to be using this laptop mainly for school, I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting so long , I made my move to buy an HO Spectre, and I’ll never buy another HC computer again. The only saving grace is that after my 5th call to HP support, they told me it’s defective and to just take it back. This purchase gets 2 stars because Best Buy is reputable, and HP support was responsive to my situation. And , after speaking with family members and friends who have had similar bad experiences with HP computers - never again. This product was a waste of time and money for me. Huge disappointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Seriously the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I have been using it for about 4 months, and it is so brilliant! The speed is great, the reaction time is great and the color is great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it! So fast and smooth! Touch screen is wonde

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is the latest in smart technology. My favorite part is the touch screen and you can fold the keyboard back and it's a tablet. Love, love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for a 6 year old laptop and I could not be happier. The touch screen, processor speed and smaller size makes this a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sleek-looking and fills the needs I have for something that will boot up very quickly, is compact and lightweight. My only issue is that the keyboard layout is so different from my desktop, I am not able to use it blindly and the "lighted" keys are difficult to read. I higher contrasting color would help with visibility. Another friend of mine with the same model has the same issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, sleek, light weight, battery life is great! I haven't plugged it in for 4 days and I have used it off and on and the battery is still full.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer. Probably way more powerful than I need, but I got a good deal. Love the tablet function

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Very light weight and fast! Everything I need is right here. I love the facial recognition for ulocking it. Great little machines!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Very fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately worth the price. It's nice and light for me to juggle to class with my books.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after researching and talking to an HP rep in the store. I was replacing a Lenovo yoga that just needed to be updated. I got this at a great price, but once I got home and set it up, I realized it had too many trade-offs that I wasn't willing to accept. The trackpad was way too wide (something apparently many other people complained about), and for me it was too loud. I could hear the fan and it really bothered me, and it got really hot to touch. In the end these were things I couldn't live with so I returned it, great customer service on accepting the return and I got a Lenovo c930.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for the university classes online and it's been working excellent. It's super fast, I am very happy with my device.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all the bells and whistles. It is very fast! The back lit keyboard has a nice feel. I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, had trouble with the laptop; slow, wouldn't recognize when I switched to tablet mode, and for some reason had trouble with my yahoo email. After I updated the computer, ran smoothly. No trouble with my email, switches to tablet mode easily, and love the pen that comes along with it. Overall a great 2 in 1 computer. Still figuring out the kinks of this laptop after having it for a couple weeks.

    I would recommend this to a friend
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