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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 462 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Spectre x360 2-in-1 laptop for its stunning 4K touch screen, versatile design, and impressive performance. They appreciate the long battery life and reasonable price point. While some users find it expensive, others are concerned about fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 462 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    and its like a piece of art also

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can even multi task on this good looking piece of technology! Being a song writer, I record, use word and dragon speaking for my lyrics and play my songs on the computer thru great speakers built in. I can play my songs and pull up my lyric sheets to a potential client by having various programs open at the same time. I can plug in flash drives or plug in my portable CD,DVD player/burner to view or download music or pictures. Having a surface screen allows me to use one hand on the touch pad and one hand on the screen, which makes me more efficient! Ive added a multi port and plug my ext. hard drive Mouse and use the card reader. WOW

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t happy with the Dell I purchased so I took it back and got this. I am surprised how much I like a HP. I’ve always purchased Dells but this one is amazing. I get lots of complements on the looks and it is fast! Def 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome 2 in 1 Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new laptop because my 9 - year - old Dell XPS is not upgradeable to Windows 10. I was not comfortable using a Windows 7 laptop that would be unsupported by the end of January 2020. After doing a lot of research and reading a lot of reviews, I decided to get the HP Spectre 360 2 - in 1. Wow! I’m beyond impressed! I did run into a setup issue, but HP was very helpful - they even checked back with me to make sure that the issue was resolved. This laptop comes with loads of online resources/support as well. I’ve always purchased Dell PC’s and am glad that I bought the HP. It’s super portable, very responsive, great sound quality, beautiful display. And of course, the purchase process at Best Buy was wonderful as well. Thanks, Tim (Geek Squad staff) for your help!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Versatile

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this computer for college. It has everything I need! The touchscreen is super helpful during classes and when using the digital online books. I couldn’t be happier and would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Versatile

    Rated 5 out of 5 stars

    Style Rich and Feature Packed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a lightweight laptop for my daughter at college. This was lightweight with all the feature we wanted. It has an amazing touchscreen and stylus and was all wrapped in a beautiful Bronze/Rose Gold skin.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Touch screen

    Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all things HP and this laptop is no exception. It is sleek and fast! I love the color scheme and the fact that it is also a touch screen..I get so much done.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Functional and Elegant Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a sleek laptop with the flexibility of 2 in 1 with Ultra HD Touchscreen and a Keyboard. It has a rapid start up and it is lightweight. Ash and gold color combination looks elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    You can’t call a laptop sexy, or can you?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a dell user for over 10 years. The reviews from people that I trust, HP specter was recommended highly. Very glad I went there. Fast! Great screen! Really good keyboard! And somehow another they made it feel sexy. Almost like owning an Apple product. But not. :-) maybe not the cheapest, but the bill quality of the parts they put in it. Or fantastic. Highly recommend! :-)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, love the speed and the display. One thing is that the input jack for the charger seems a bit vulnerable when connecting into it. Overall is more than great.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my purchase, was still kind of pricey, I'm sure I am not using it to it's full range. I wish it had more ports, I've tried to use multi hubs, still working on that

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Quick speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the faster speed on this laptop. A lot faster than my old one. Nice, sharp , clear picture. Since I am older, this is a great. Need every advantage I can get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The HP laptop/tablet is a nice unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop/tablet is a nice unit. It is as fast as I was led to believe by a friend who also ownS last year‘s version. The screen is extraordinary even with my 66-year-old eyes I’m able to read and use it with simple cheater reading glasses. I did a large amount of data transfer between my old Drive and the internal drive as well as to the secondary drive that I bought to supplement the system. The best transfer speeds I’ve seen are from the thunderbolt drive and the HP. Boot up is extremely rapid due to the SSD. The added capabilities of the tablet configuration and be included pan make it a much more functional unit than just a PC. The only negative issue I’ve experienced with the unit is that after leaving it on for four days I was not able to get it to reboot or shut down without disconnecting everything including the charging cable valve and holding the power button long enough to get it to turn off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great computer all around!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spectre X360 touch screen is an awesome lap top! Excellent battery life, very responsive and easy to navigate. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It has amazing quality and is also a tablet. It has a great battery life and also has an amazing sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far a great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at either the Surfacebook Pro or this laptop. Considering the price difference for the same specs I went with the HP and I have not been disappointed at all.I has rebooted twice on me but I think I may have pushed it to its limits to cause it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs as expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this laptop, I read as many reviews as I could in several tech magazines (e.g. PC Mag). I read that the 2019 model was now better than the 2018 so I waited until the former was available at Best Buy rather than buy online from HP directly, which I usually do. So far it performs as advertised, and then some! I have had several laptops over past several years and this one tops them all!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is not only sleek, stylish and beautiful, it works wonderfully! I love the great touchpad and the different gestures that do so many things (scroll, switch windows etc..). The processor is fast and I can multi-task and switch between tasks effortlessly. The screen is beautiful and watching movies on this is also wonderful once you are done being productive. Great sound, great touchscreen and the pen is wonderful as well. So far, not one issue and I am loving this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Awesome computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp Spectre is great much faster than my old hp can download complete tasks much faster. Complete with memory I need to down load my pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I research every purchase I make to exhaustion. Landed on Spectre. Ultra fast and responsive. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast everything. Responsive. Touchscreen allows you to write. Changed the way I teach a class. Highly recommend!

    I would recommend this to a friend
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