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Customer Ratings & Reviews

Sphero - Mini App Enabled Robotic Ball - Pink-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 300 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
  • Rating: 1 out of 5 stars


    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This was a horrible present for my kids. It never hooked up to the iPod or iPad, so it never worked. Waste of $50. Glad I kept the receipt. I returned it 3 days after Christmas.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not ready for prime time.

    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    I received two Mini Sphero's about a week ago. They are mini but built relatively solid. The problem is they do not work. They light up nicely but that is about it. I first charged the Spheros fully, installed the software on my Google Pixel XL , ran the software , unplugged the Sphero and gave it two taps. It appeared to go into pairing mode and apparantly paired with my phone. I was running the app at the time and it could not connect to the Sphero. The app just kept searching for it even though the Sphero Mini was connected to my phone. I made multiple attempts. After doing some research on troubleshooting on the Sphero website, I uninstalled the software forgot the device in bluetooth settings, restarted my phone and reset the Sphero by putting it back in the charger. I repeated the whole process and still could not get Sphero Mini to connect. I thought there was something wrong with the Sphero Mini itself so I tried the second Sphero Mini that was sent to me, same result. Then I thought there was something up with phone so I uninstalled the app again, forgot the devices in bluetooth settings and decided to try on my 2017 Ipad Pro. The devices would not go into pairing mode and my Ipad did not even see them in the bluetooth setting. I repeated the process mutltiple times on both devices and still had no luck. This should not be difficult, I followed the instructions to the letter and both devices are fully compatible with Spheros. The only thing the Spheros do when unplugged is is glow red and eventually time out and shut down. When they shut down, they do not wake back up. Sorry Sphero, this was not a good experience and I should not have to open a service ticket on a toy.

    No, I would not recommend this to a friend