Customer Ratings & Reviews
- Model:
- B09DRCLHQT
- SKU:
- 6520142
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Spotlight Cam Pro's excellent camera quality, finding it easy to use and install. The color night vision and overall security features are also frequently praised. While some users mentioned needing to recharge the battery, the positive feedback on image quality and ease of setup outweighs this concern.
This summary was generated by AI based on customer reviews.
Camera review.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's supposed to do it records and shows video. The only thing bad about it does no POE.
I would recommend this to a friend- Pros mentioned:Camera quality
Great security
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera we had ours cars vandalized it help out a lot
I would recommend this to a friend - Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras! Visual is so clear! Audio is perfect! Highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good easy spot light to set up. just need electrical outlet.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice camera and easy to install the resolution is perfect
I would recommend this to a friend - Pros mentioned:Camera quality
Luis
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best camera I have protect your home thank you for make this cameras.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring Camera’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 2 cameras, so far they’re awesome definitely loving them!!!
I would recommend this to a friend Camera with a panoramic view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The visual scope captures our year and our neighbor's yards on both sides. This is the perfect camera for a view to the entire front of our home. The alarm feature is a definite plus. Installation was done professionally and we are extremely satisfied with this purchase.
I would recommend this to a friend- Pros mentioned:Camera quality
Security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the replacement of security camer - view is excellent
I would recommend this to a friend Ok but needs better camera resolution and distance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wide lens but needs sharper focus and also greater resolution. Can not read license plate number 20 ft away in daylight. Disappointing. Light also does not project very far.
No, I would not recommend this to a friendSolid camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera big downside is if there’s no Wi-Fi it doesn’t save any video.
I would recommend this to a friendBrand response from Ring
Posted .Hi Nick.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are enjoying your new Ring Spotlight Cam Pro!
Ring products require an existing home wifi network for setup and use, a smart device (phone or tablet) and the Ring app, which allows you to control all the functions of your Ring devices. For more information on your Ring Spotlight Cam Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
great for security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you need upgraded security this is a must have.
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with this product. The ability to control the zone and its quick response is fantastic.
I would recommend this to a friendMake sure it's the one you need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the actual purchasing of this product. I selected the connectivity that I needed, which was "Wired". When shopping this product at any other site, that is the option listed, as well as the product offered. I wasn't until I received the shipment notification that I saw the word "Plug-in". I panicked because that wasn't what I ordered, went to the website, and found "Plug-in" wasn't even a connectivity option. I do realize now that the photo shows a plug wire, and the product description states Plug-in. Other retailers (including the Ring website) show the 4 options as Battery, Wired, Plug-in, & Solar, so it was just really frustrating that the research I had done to purchase this product turned out to be useless on this website. It's very misleading and turned out to be a waste of time and drive to the store to return.
I would recommend this to a friendBrand response from Ring
Posted .Hi CoCo.
Thank you for taking the time to share your experience with us. We understand the importance of receiving the correct device in your order. The features and technology provided by Ring Security Cameras are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like you did not receive the correct Ring device in your order. In this particular case, we suggest that you reach out to Best Buy's customer service at: 1-888-237-8289. We are confident that they will be able to provide you with a resolution to this concern.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Sincerely,
Matthew from Ring.
great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is pretty solid. I wouldn't buy it just for the Birds Eye view, not as great as it's advertised.
I would recommend this to a friendGood Security Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good wide angel view and nice to get alerts.
I would recommend this to a friendMy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always good service working great. Want to purchase a refrigerator.
I would recommend this to a friendGreat camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, Great price. This works great for my house.
I would recommend this to a friendThis is not witless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why this was labeled as wireless. I was expecting this to come as wireless with rechargeable battery But it came with a plug-in. Trying to see how this can fit otherwise will return.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Liju,
Thank you for taking a moment to leave your review for the Ring Spotlight Cam Pro. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
There are currently three different powering options: battery, solar, and plug-in. It appears you may have purchased the incorrect model. But don't worry, you can use your device in battery mode by installing a Ring quick release battery pack. Here is a helpful support article that explains the differences between the three models: https://support.ring.com/hc/en-us/articles/9514816560148-Spotlight-Cam-Plus-Information.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. If you have any further questions or feedback about your Spotlight Cam Pro, please contact us at https://community.ring.com/.
Thank you,
Alexis with Ring.
Wifi issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept disconnecting from wifi multiple times in a day. I bought a spotlight cam plus at the same time and they were both in front of the house, same distance from my wireless router and the plus never disconnected. I returned the pro & got another spotlight plus to replace it, installed in the same place and have not had an issues with the plus disconnecting at all.
I would recommend this to a friendBrand response from Ring
Posted .Hi IrmsC.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Spotlight Cam Pro. Having a solid connection ensures you do not miss any activity around your home. We are here to provide you with some information to resolve the connection issue you mentioned in your review.
It sounds like the device is not operating as intended. Spotlight Cam Pro is an outdoor security camera that includes advanced video, audio, connectivity, and motion detection features. The product provides outdoor coverage for common blind spot areas in clear HDR. Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the "Device Health" section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165.
For more information on your Ring Spotlight Cam Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.
