Customers frequently mention the good camera quality and overall performance of the Spotlight Cam Pro. Users find it easy to use and appreciate the simple installation process. The night vision and light brightness are also well-received. A small number of users appreciate that they do not have to worry about changing and charging batteries.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 88 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install
Connects easily to WiFi
Set your own parameters
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Excellent Vidoe Quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent security video quality and ability to access live video on Ring app.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got 2 cameras, so far they’re awesome definitely loving them!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Camera with a panoramic view
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The visual scope captures our year and our neighbor's yards on both sides. This is the perfect camera for a view to the entire front of our home. The alarm feature is a definite plus. Installation was done professionally and we are extremely satisfied with this purchase.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Security camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the replacement of security camer - view is excellent
I would recommend this to a friend
Rated 4 out of 5 stars
Ok but needs better camera resolution and distance
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wide lens but needs sharper focus and also greater resolution. Can not read license plate number 20 ft away in daylight. Disappointing. Light also does not project very far.
This reviewer received promo considerations or sweepstakes entry for writing a review.
if you need upgraded security this is a must have.
I would recommend this to a friend
Rated 4 out of 5 stars
Solid camera
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great camera big downside is if there’s no Wi-Fi it doesn’t save any video.
I would recommend this to a friend
Brand response from Ring
Posted .
Hi Nick.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are enjoying your new Ring Spotlight Cam Pro!
Ring products require an existing home wifi network for setup and use, a smart device (phone or tablet) and the Ring app, which allows you to control all the functions of your Ring devices. For more information on your Ring Spotlight Cam Pro, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you, Miyuki from Ring.
Rated 5 out of 5 stars
Excellent product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very pleased with this product. The ability to control the zone and its quick response is fantastic.
I would recommend this to a friend
Rated 4 out of 5 stars
great camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camera is pretty solid. I wouldn't buy it just for the Birds Eye view, not as great as it's advertised.
I would recommend this to a friend
Rated 1 out of 5 stars
Make sure it's the one you need
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review is for the actual purchasing of this product. I selected the connectivity that I needed, which was "Wired". When shopping this product at any other site, that is the option listed, as well as the product offered. I wasn't until I received the shipment notification that I saw the word "Plug-in". I panicked because that wasn't what I ordered, went to the website, and found "Plug-in" wasn't even a connectivity option. I do realize now that the photo shows a plug wire, and the product description states Plug-in. Other retailers (including the Ring website) show the 4 options as Battery, Wired, Plug-in, & Solar, so it was just really frustrating that the research I had done to purchase this product turned out to be useless on this website. It's very misleading and turned out to be a waste of time and drive to the store to return.
Thank you for taking the time to share your experience with us. We understand the importance of receiving the correct device in your order. The features and technology provided by Ring Security Cameras are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like you did not receive the correct Ring device in your order. In this particular case, we suggest that you reach out to Best Buy's customer service at: 1-888-237-8289. We are confident that they will be able to provide you with a resolution to this concern.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Sincerely, Matthew from Ring.
Rated 5 out of 5 stars
Good Security Camera
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very good wide angel view and nice to get alerts.
I would recommend this to a friend
Rated 5 out of 5 stars
My review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always good service working great. Want to purchase a refrigerator.
I would recommend this to a friend
Rated 5 out of 5 stars
Great camera
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product, Great price. This works great for my house.
I would recommend this to a friend
Rated 2 out of 5 stars
This is not witless
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure why this was labeled as wireless. I was expecting this to come as wireless with rechargeable battery But it came with a plug-in. Trying to see how this can fit otherwise will return.
No, I would not recommend this to a friend
Brand response from Ring
Posted .
Hello Liju,
Thank you for taking a moment to leave your review for the Ring Spotlight Cam Pro. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
There are currently three different powering options: battery, solar, and plug-in. It appears you may have purchased the incorrect model. But don't worry, you can use your device in battery mode by installing a Ring quick release battery pack. Here is a helpful support article that explains the differences between the three models: https://support.ring.com/hc/en-us/articles/9514816560148-Spotlight-Cam-Plus-Information.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. If you have any further questions or feedback about your Spotlight Cam Pro, please contact us at https://community.ring.com/.