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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 161 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Register (Powered by Square POS) for its ease of use and overall performance. Many users find the system simple to use, and appreciate its sleek design. However, some customers have expressed concerns regarding the product's price and speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 161 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that square makes! Super easy to use

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Love to hear this! Thanks for the valuable feedback. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Starter System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was easy to setup and used. Had to restart after the customer screen stopped working but everything worked after that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Katie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This register is so easy to work with. It practically runs itself.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're happy to hear you're enjoying your Square Register, Katie! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use I returned only because it had to be plugged in Not able to use at outdoor markets

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi Convenience - we appreciate your feedback. SquareAU

  • Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best investment/upgrade for my business. It moves at the speed of.lighting. Square just keeps getting better.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, SharonK, for your fantastic review of the Square Register! We're thrilled to hear that it's been the best investment and upgrade for your business, moving at the speed of lightning. Continuous improvement is our goal, and we're glad to have made a positive impact on your business. Your satisfaction means a lot to us! SquareAU

  • Rated 5 out of 5 stars

    VERY SATISFIED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter said it was easy to operate and faster service. Very much satisfied and flow of transactions pleased my customers.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your positive experience with Square Register! We're delighted to hear that your daughter found it easy to operate, resulting in faster service and a positive impact on the flow of transactions. We're here to help, and we appreciate your satisfaction with Square! SquareAU

  • Rated 5 out of 5 stars

    Square Register - Best investment Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Best investment that our organization has ever purchased… purchased 1 and it was sooo awesome that we purchased a 2nd one

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi TiaS, we're thrilled to hear that the Square Register has been the best investment for your organization! It's fantastic that you found it so awesome that you decided to purchase a second one. We appreciate your support, and thank you for choosing Square! SquareAU

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Square Terminal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This square unit quit working after two months. We have always had better luck with Square products for our small business. I would still recommend this product.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, DeaS, for sharing your experience with the Square Terminal. We're sorry to hear that it stopped working after two months. Technical issues can be frustrating, and we appreciate your patience. Here are some basic troubleshooting steps: https://squ.re/2t8AvVp. If the issue persists, please give us a call here squ.re/contactsqsupport. Your feedback is valuable, and we're glad to hear that despite the issue, you're still inclined to recommend Square products for your small business. SquareAU

  • Rated 5 out of 5 stars

    Square Register

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I find Square Register available to picked up from local Bestbuy store

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're delighted to hear that you were able to find the Square Register at your local Best Buy, KayA. It's wonderful to know that our product is accessible and convenient for you. Thank you for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and help thank you so much all the team

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      This is amazing! We’re thrilled to hear that you had a positive experience with our customer service team. Your satisfaction is important to us, and we’re grateful for your kind words. If you need any more assistance, don’t hesitate to reach out. Thanks again! SquareAU

  • Rated 3 out of 5 stars

    Need Best Buy customer support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The Best Buy National Customer Service is horrible! The broken English of the Call Center reps is nearly impossible to understand and leaves me frustrated. I ordered 4 devices 1/6/23. I have only received 3 as of 2/10/23. National Customer Service will not search the entire USA to identify devices in stores. They will only search 250 miles around me. If you are reading this and part of the Best Buy Corporate Office, please reach out to me, you should be able to find me based on the notes in my order Jan. 6 with delivery to Lafayette, La.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine for small businesses even though it charges to use. Money is deposited the next day unless its on the weekend. I would give more stars if they didn't charge fees on cars swipes or sending invoices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Square…. Number 1 All around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Square products are my absolute go-to products for everything business related. Hands down, best small business product provider for all things money related. Thank you for such great everything!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi Michael, thanks for writing in and leaving us this review! SquareAU

  • Rated 5 out of 5 stars

    Nice addition to simplify our business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are having fun with this new item very simple to figure out we love it

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Debb32, for sharing your experience! We're thrilled to hear that the Square Register has been a nice addition to simplify your business operations. It's fantastic to know that you find it simple to figure out and that you're having fun with it. SquareAU

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Change new square system for old system Now good for business and improving customer care

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Hayeol Lee, for sharing your experience with the Square Register and the switch to the new Square system from the old one. We're delighted to hear that the change has been beneficial for your business and has improved your customer care. Your feedback is valuable to us, and we're here to support your business needs and provide you with excellent service. SquareAU

  • Rated 4 out of 5 stars

    Good System and speedy shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product and enjoy the updates system in my shop, lots of compliments on how "fancy" it is. Its frozen up on me twice now in the few weeks ive had it so hoping its not a regular occurrence. Super fast shipping!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We're glad you're enjoying your new "fancy" Square Register. We appreciate you taking the time to leave us a review! SquareAU

  • Rated 5 out of 5 stars

    Bussines

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouth good service all in time is my favorite store

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Luiscruz1574, for your kind words about your experience with Square Register at your favorite store! We're thrilled to hear that you've received excellent service and everything has been on time. Ensuring a seamless experience for your business is what we strive for. We appreciate your support! SquareAU

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Digging it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to program. The secondary display is super cool. Does a lot and looks great doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIRECTOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS GREAT LOVE IT IT WORKS REALLY FAST ..VERY NICE

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, KeishaJ! We're thrilled to hear that the Square Register is working great for you and that you find it fast and efficient. Happy selling! SquareAU

  • Rated 5 out of 5 stars

    SQUARE REGISTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND FAST RESPONSE TO MY INQUIERES

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for your positive feedback! We're delighted to hear that you've experienced excellent service and fast responses with Square Register. Your satisfaction is important to us, and we appreciate your business. Thank you for choosing Square! SquareAU

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