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Customer Ratings & Reviews

Square - Square contactless and chip reader - White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1134 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 937 Reviews
  • Rating: 5 out of 5 stars

    Best on the market

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Why are credit card processing companies so shady? In addition to monthly statement fees and other misc. costs, I used to pay fees to lease my merchant processing equipment. I would've switched sooner, but I was locked into a 24 month contract. Now, do I wish the swipe fee was closer to 2% vs. the 2.75% that they currently charge? Yes. But it's still way better than the alternatives on the market. I've been very happy with the Square app -- surprisingly, it gets updates pretty often on both iOS and Android platforms. I figured that they would've been less active on the Android side, but that's not been the case. If I were to have a complaint about this particular reader, it's that I find that the bluetooth connection has terminated overnight. It's just a pain to have to re-pair every morning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Square Reader works perfect..

    Posted
    ChevyBoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The 2.75 fees are high but everything works as advertised. I used it to sell miscellaneous goods (Craigslist, Let's Go) on a Friday and money was in the bank Monday. If you want your funds on the same day. You have to set up up a debit card and that's another 1% interest. If you add all interest to items being sold, it's still cheaper to the consumer than them going to a store and paying state or local taxes. This was a good purchase. Works great at flea markets, food stands..ect. Some reviews on websites claim they don't like the customer service. I really don't see why they need customer service. All chip or credit swipes show instant to the consumers debit or credit card. Make sure you have the latest update for the app and make sure your iPhone is updated.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Invaluable tool in the modern era

    Posted
    SethH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I run a small vendor table about twice a year. Square gives me a point of sale system which is easy to use as well as inventory tracking. The Square contactless and chip reader allows me to be more modern than many brick and mortar stores taking chip cards, tap to pay as well as traditional swipe. Square associates e-mail addresses with CC numbers so that once someone has entered their information for a receipt, they can always get an e-mail receipt without having to re-enter information. I sometimes have to wake it up and there's no battery level indicator, but I'm managing despite those things.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super simple to use

    Posted
    DaphneyE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Naturally, when you are dealing with someone's credit card, you don't want anything to go wrong. For me, it seems like there is a learning curve with most electronics. BUT...this is so easy to use and I am beyond pleased. The Square charged quickly. The instructions are user friendly and easy to understand. I had no idea how simple this could be. And Best Buy sells a warranty for about $9.00 that covers the product if you have any issues or if you need to upgrade to a newly released version down the road. They even keep the information on your account so you don't have to find the warranty receipt.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Little Card Reader

    Posted
    Sheazee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love love love this card reader. Between the card reader, mobile apps (iOS and Android) it is the best of the 3 I've used. The contactless / chip reader is FAST and easy to use. I prefer it over any other hardware/software combo. We use the reader for merch lines that can sometimes be endless during a rush. This card reader and service helps us keep the line moving as there is usually no lag in the processing and the app is ready to go again as soon as the transaction is complete. Other card reader/apps make you jump through a bunch of screens to start a new transaction once the previous one is complete. Square gets it and with a great design. Thank you Square!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast and Easy

    Posted
    KBTOYS11
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought 4 of these Square Readers for my company because we have employees that sell product at events. They were previously forced to only deal in cash which cost us potential sales and increases the risk of cash being lost or stolen. The square readers can swipe, accept Apple Pay or Android Pay, and even read chips so the transactions are secure and less likely to result in subsequent chargebacks. The reporting is great because it shows all sales by each card reader - and you can enter All sales, not just credit card transactions. Highly recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast and Effortless

    Posted
    JY808
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use this reader at craft shows and school conferences that I sell at. Compared to the reader that you insert into the jack on your phone, I much prefer this one because it's effortless - you simply insert a credit card into the slot (I can never seem to get the hang of sliding the card correctly) - and it seems to process faster too, so wait times are cut down and keeps customers happy. With that said though, I bought an additional one so that I can have 2 check-outs at the shows for when a line starts to build. I feel that having to spend a little more money on this reader is well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and Easy POS Capture

    Posted
    LanceW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this to facilitate payments on a garage sale. The setup was quick and easy from my iPhone. Within 5 minutes, I had it completely configured. Didn’t get to use it as much as I had hoped the garage sale, but it provides everything it claims for quick and easy point-of-sale capture. I had my day’s sales deposited in my bank in two days, as promised by Square. Excellent technology at a more than fair price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for your small Business and on the go

    Posted
    Mayoosh007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I needed a more professional way to take payments from my clients other than constanatly punching in the card number. I feel it is def safer, looks more profession and saves the hassle from having to punch in all the numbers and constantly asking for zip code and such. I am not using it on a daily basis yet and since I bought it I have only charged it once it's been a few months. Used it yesterday and still has a full charge :) I love that it is all three in one so I don't have to buy a million devices the swiped reader is a separate piece but comes in the package.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect!

    Posted
    Amyj716
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I actually purchased this to use for our garage sale. Yes, we had a HUGE one. People were extremely receptive to it, and it gave the opportunity for people to purchase MORE, and maybe they haggled less on prices too. I did, however, round prices down anyway. So, setup was a breeze. No issues. I think there's a small learning curve with the software, so I'd recommend playing with it a few days, but be careful not to accidentally charge yourself. However, if you do, it's very easy to get a refund! It's a super gadget!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great start up

    Posted
    AlexisQuinonez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I usually never leave reviews in products I purchase wether they're great or bad. I just don't. But I had too on Square. I'm a freelance graphic designer and do typography. I have a smal cliental base, and there are times when clients want to pay by credit/debit. Square has changed my business game a notch. Now, with square my business has more credibility, and making every transaction seamless from start to finish. Great product for anyone looking to start a business.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to set up

    Posted
    StangYou
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    What I love about this chip reader is that you can use it across several devices. I need to use it with my phone and also my tablet. It won’t work on both at the same time but that’s okay. It’s rasy to set up through Bluetooth and the app instantly tells you it’s ready to go. The battery life is long as well. Keep it in your pocket if you don’t have the charging doc and you won’t lose it. It charges via a mini usb cord which comes with it so don’t fear if you have only Apple products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than I expected

    Posted
    jkap24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really didn't know what to expect, but I was pleasantly surprised with the simplicity and ease of use. My wife & I have a small business and our now former credit card device was a magstripe reader. We needed a device that would accept chip card payments & found the best one in the Square reader. It accepts chip card payments (easily) and contactless payments (which we haven't used yet). This product also includes a magstripe reader so we can still take payments from people who don't have chip cards. This is the best option available.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love Square

    Posted
    EmeraldBath
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I remember back to the day when we used to have to negotiate a merchant account. Square is so much more fair and a lot easier - especially for the little person. I had the original Square, but it was time to upgrade. So glad I did! I'm especially grateful that this came with the regular card swiper as well since I had loaned my original one out to never get it back. Both are now necessary in order to effectively take sales in today's market!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent device

    Posted
    Itworkswell
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed some type of equip that would allow me to make transactions on behalf of the organization. I didn't know it would be so easy. Since the device can be set up with the assistance of the organization'sTreasurer, that person never needs to spend time with committee members who are collecting and selling tickets. They, however, can view real time transactions based on the app.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very easy to set up!

    Posted
    Fitz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was amazed at how easy it was to set this up. It's a very well designed credit card processor plus for businesses on the go. I really like how straight forward it is to use. Even though the per transaction fee is high it's still better than all the nonsense charges that come with different credit cards and processing fees. Superior to anything out there right now for businesses that need a cc charging method on the road. It's definitely a high value, 21st century, business asset. Thanks Square!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for Cub Scout Popcorn Sales

    Posted
    Goonies
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This product has helped us sell more cub scout popcorn. It makes it very convenient for [most] people who don't carry cash to obtain our products. We have been using square for a long time and the addition of the chip reader and the option for people to use tap pay is just great. The battery life is wonderful and having the reader connected through Bluetooth is is just icing on the cake. Overall, I think that this device help make sales better and less of hassle.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes life easier.

    Posted
    Lora
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an Otterbox defender on my phone and I would have to take the case apart just to get the chip reader into the headphone jack and it was incredibly annoying. This card reader makes my life so much easier, I just have to remember to keep it charged. Also, there are still some cards running around that don't have a chip so you'll either have to keep your swiper around or enter manually. Overall I'm very satisfied with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works Great

    Posted
    Barry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work as a self-employed teacher of brass instruments. Being able to accept credit cards is a great convenience for my clients and for me. With chip cards becoming the norm I decided to invest in the Square chip card reader. It was very easy to pair with my phone (Note 5). It's easy to use. The reader does what it's supposed to do...read the credit card info and transmit that info. I've had no problems whatsoever using it. It's worked flawlessly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Small Businesses

    Posted
    UncleEliot
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I work as a self-employed teacher of brass instruments. Being able to accept credit cards is a great convenience for my clients and for me. With chip cards becoming the norm I decided to invest in the Square chip card reader. It was very easy to pair with my phone (Note 5). It's easy to use. The reader does what it's supposed to do...read the credit card info and transmit that info. I've had no problems whatsoever using it. It's worked flawlessly.

    I would recommend this to a friend