Customer Ratings & Reviews
- Model:
- KSTK2
- SKU:
- 4758807
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the stacking kit for LG washers and dryers, finding it easy to install and praising its space-saving design. However, some customers have encountered issues with the wrong size for their washer/dryer set.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Did what was needed and no issues at all.
I would recommend this to a friendPerfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fitted perfectly. This stacking kit was the perfect size for my LG washer.
I would recommend this to a friendexcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works out great for me, I now have so much more room in my laundry area.
I would recommend this to a friendStable stacking!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer and dryer are big, so I feel much safer having them securely stacked.
I would recommend this to a friend- Cons mentioned:Size
BE CAREFUL! Sizing is wrong.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incorrect sizing. The actual measurement for the LG appliances is 26 and 28 inches not 27 and 29 inches. I got confused and bought the wrong one.....and now it's not returnable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to provide feedback. We appreciate your patience and understanding in regards to the issues that you’ve encountered. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter using @LGUSSupport and we'll be happy to help. ^James.
Perfect selection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product worked as described, in fact it worked better than expected
I would recommend this to a friendMetal gasket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to drill bolt holes to get it to work. Just a minor setback.
No, I would not recommend this to a friendItem missing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 2 months already and Ididn't receive it! Where is my order?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sonila. Thank you for sharing your experience with us. We understand your concern about waiting two months for your LG Stacking Kit (KSTK2) model. We strive to provide excellent services and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 or delivery service directly to inquire about the status of your order and investigate any delays.
For additional assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to help track your order and explore possible solutions.
We appreciate your patience and are here to assist you further. ^Juvy
- Cons mentioned:Size
Wrong size stacking kit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the wrong size for the washer/dryer set I purchased. Had to reorder correct size.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Please contact BestBuy right away for an exchange.^Venette
- Cons mentioned:Size
Poor stability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was a 29' and my washer & dryer was 27'. Had to return and get a different product.
No, I would not recommend this to a friend took almost 1 month to get stacking kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my recent Holiday problems stem from the exclusion and/or delivery of this stacking kit. Ordered washer and dryer Nov. 9. Did not not get right kit and washer/ dryer stacked till Dec. 6. Had two very stressful Holidays. Still love best Buy, just still not happy.
I would recommend this to a friendItem sent did not fit the machines
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The stacking unit sent did not fit the machines. It looked fine but was the wrong size product to do the job.
No, I would not recommend this to a friend- Pros mentioned:Stacking
Works Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman wasn't sure if the mega capacity WD could be stacked. They can and it works well. We do get a little vibration on the spin cycle but that's expected.
I would recommend this to a friend
