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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the easy installation, functionality, and perfect fit of the Stacking Kit for Samsung 24 in. wide Front Load Laundry Pairs. They appreciate how it keeps their Samsung washer and dryer safely stacked. While some customers find the price to be on the higher side, many are satisfied with the overall value and performance of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-77 of 77 reviews
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small tool that keeps washer and dryers connected and very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect stacking kit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stacking kit is working perfectly - set up perfect, too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the dryer on top of the washer. Extremely difficult to install when working in a small confined space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installation problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered this kit did not know how to use it. I had to show them that the cushions that protect the washer, by being inserted into the dryers feet. They wanted to remove the feet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We appreciate you informing us of your experience with the stacking kit installation.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Secondfloorlaundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called before arriving Arrived on time Install was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Delivered quickly. Thanks, CAF

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got all the parts that I needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that these kits are available, though I think that it is a little pricey...but works like a button

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be the right kit for the machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just fine. Machine runs very smoothly.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for leaving a review, Mary! Your opinion matters to us! Samsung is continually improving its products and services, and feedback like yours helps us do that! ^Lena Samsung

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Finally it came

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The correct kit was finally sent. It works, as needed.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's great news, TeeD. Thank you for being a valuable member of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Stability

    Rated 5 out of 5 stars

    Works as promised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did the job. No complaints. Machines have not moved apart at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stacking kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung washer dryer stacking kit a must for tight spaces. work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stacking kit for the washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed item for my washer and dryer. It's doing the job quite nicely

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was charged to my my account After Best Buy determined that they couldn’t attached my old dryer (Kenmore) to the new washer and they couldn’t deliver the Samsung Dryer because I had a 120 voltage but needed 240 voltage. Refund the $43. Stacking kit. And $188.84 delivery on 4-27-23 and another delivery charge. $99. 5-22-23. You only came and delivered once on 5-22-23

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No instructions pamphlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions and simply not a logical way to install them. I lost $40 in something that can be done easily with $10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for my samsung set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We must have received the wrong set of attachments

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Your Reference Ticket Number: 1144660875

      Thank you, and stay safe!

      -Angelica Samsung

  • Pros mentioned:
    Stability, Stacking

    Rated 5 out of 5 stars

    Stacking Kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stacking kit for my stackable washer and dryer is excellent. The washer and dryer stay in place because of this. The delivery guys connected it in 10 minutes. Awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not included with dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like other reviewers, I purchased this washer/dryer set with plans to stack the units. When the installers came today, they told me that they did not have the stacking kit. I ordered these units over the phone with an appliance "specialist" who assured me that I had everything in my cart that I needed. Now I have to go pick up this kit at the store, bring it back home and stack the units myself.... I'm very frustrated.

    I would recommend this to a friend
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