Customer Ratings & Reviews

Beautiful! Easy to use! Whisper quiet! Sparkling clean dishes! Installers were professional, knowledgeable and fast!

The Geek squad coordinated with me in advance, showed up on time, performed the work flawlessly, demonstrated the product and answered all of my questions. I couldn't ask for any more.

Kitchenaid, we learned, is wider in the front than disclosed on either the Kitchenaid or the BestBuy websites. The space was 24" wide and Kitchenaid replaced a Miele. Nevertheless, it was very tight and it was banged in by the installation crew, resulting in warping the steel to the side of the door. So it is getting replaced, which is another disappointing story altogether that has not resolved itself yet. The dishwasher is excellent - washes well and is quiet, What should have they done? they should have either not installed it or asked me to sand the cabinet, but, apparently, time pressure resulted in this snafu.

The installers were competent and worked quickly. They were careful of spilling water when they removed the dishwasher. They made sure I would have no backwash from the disposal and even explained what a strange strip of tape was for (keep moisture away from the underside of the counter). What completely won me over was after the installation was complete. One technician took out Clorox wipes and wiped my counter, the dishwasher, and all knobs that they had touched. I was very impressed. If I could give them higher than 5, I would.

The staff who did the installation was excellent. He took his time to explain how everything works and being very professional

Installation of my Samsung dishwasher was perfect. The installer allowed me time to clean the area after removal of the old dishwasher. The dishwasher fit perfect. No damage done to anything. They cleaned up all the packing after.

They did a greater job installing……but the drying part isn’t working. They’re coming back next week to fix it

I’m happy with the service provided by BestBuy and I will like to continue having service with BestBuy.

Installer did not follow directions properly for a panel-ready installation. Now my custom made panel will not fit properly.

A friend was renovating their home and offered to give us their dishwasher which was way newer than ours. I hired best buy to do the replacement job and they did an excellent job. This was done through a third party but the job was done right first time.

My husband was home for the installation and he said that the installers were great. They had all the tools and parts to do the job and they were there and gone in no time!

The installers were perfect they took time and used it very well, they ensured it fit after a couple of snags. I could not ask for more great job

Very courteous, knowledgeable and professional. On time and called first

Best Service On time Very knowledgeable Great help

Great guy. On time. Friendly and easy to talk too. He also demonstrated how to use the product.

These guys came in, got busy and installed my beautuful dishwasher.

This dishwasher is excellent! I will recommend it and would purchase it again.

All the installer I contacted were smart and polite Know what they are doing

They were very professional! Made Sure everything was running smoothly!

The guys came out and were very professional! Would use them again