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Customer reviews

Rating 3.5 out of 5 stars with 57 reviews

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Rating by feature

  • Service

    Rating 3.3 out of 5 stars

  • Professionalism

    Rating 3.5 out of 5 stars

  • Expertise

    Rating 3.4 out of 5 stars

67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job hauling away. Came on time and was able to haul away my large projection tv with no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love the product - not the install company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad installation team. I ordered the refrigerator and was looking forward to it being an upgrade. The refrigerator is awesome and I recommend buying it - just don’t have Best Buy install it Find two people off the street and they will do a better job. Very rude and inconsiderate and didn’t even hook it up. Had to have another company come out to do what they were supposed to do Incredibly frustrating!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The movers were very quick, needed no help on my end AND hauled away my old fridge and freezer for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never use their service to haul away...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option for haulaway was not visible when I placed my order so I called in to have it updated. They never told me a price so I figured it was the standard $50 that it usually is. I got my bill and was charged $200 to haul it away when I can do it personally for $25.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bye Bye old TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and had out old tv gone within 5 minutes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television recycling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, I got rid of a large television. Couldn't give it away.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Haulaway crew incompetent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pickup crew refused to take more than one item because their truck was full of items ro be delivered and they had no room. I paid for haulaway of 2 large items plus any number of small items, and I got ripped off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So professional and great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. So quick and fast. Professional and top notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a way to go!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take my stuff away and make sure it gets recycled.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER BUY FROM THERE CROOKES AGAIN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was home all day. From 7 to 7! NOBODY SHOWED UP. THIS IS THE 4th TOTALLY MISSED APPOINTMENT. TOMORROW FIRST THING WHEN THE STORE OPEND I'LL BE THERE TO COMPLETELY CANCEL THIS ORDER AND INSIST ON A FULL REFUND TOTALLY FRUSTRATED!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service was outstanding, not any easy location to place a large chest freezer. Nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supermen.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how 2 guys got a 325 pound console TV out in two minutes, but they did, and didn't damage anything in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projections tv pickup/recycle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly technicians, in and out quickly and carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodbye and good riddance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were so nice and very professional. I would definitely have them back again to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and haul-away were done in a very professional manner. Personal were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service. Very easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removing my old tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when they said they would be there and they were quick and clean up after. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hated to see the old Dinosaur go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came and removed my old Dinosaur television without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for getting rid of old appliances. The guys were in and out in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HaulAway

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, Easy, On Time, Careful, Respectful and Professional

    I would recommend this to a friend