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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3586 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,586 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my rear speakers like a pro

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was super nice and made sure everything was hooked up perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my car speakers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one is perfect. They did a real good job. My car doors looked just as good after the speaker installation as it did before the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install of speakers did not take long when I came they were ready to work and started in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my car speakers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice workers. I have used them twice for car speakers. They did a great job and always did faster then they said they were gonna be done with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad Installer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say they did a great install and cleaned up and tested everything was working and sounding the way I expected. Didn't take long and I am very satisfied on the workmanship. Fantastic and great work. Excellent Installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast, friendly and spot on! The staff at the Tinley Park store is very knowledgeable and attentive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soo fast!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who installed my speakers actually fixed my door handle as well!!!! It was estimated for a 1 hr 30 minute job, and I was out in about 45 minutes! And everything was better than when I gave him the key!! Recommend their install team 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installs around

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an amp and sub put in 5 vehicles over the years at Best Buy and every time they do a great job. The installs are neat, with all wires hidden well and I’ve never had any issues with functionality. Also the price they charge for installs is among the lowest anywhere. I will never let anyone else touch my vehicles, except Best Buy. I also love the lifetime warranty on their work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing experience

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pair of rear speakers for my Silverado. I was then unable to schedule the installation for three weeks because they were busy. When they attempted to install the speakers, they didn't work any better than the old speakers. Perhaps a problem with the amplifier or some loose wiring somewhere that they couldn't find. Normally would have been able to return the speakers, but they have a 15 day return policy. So even though I took the first available installation date after purchase, I was not able to return the speakers and now have spent $150 total for speakers installation and wiring harnesses that I can't return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer-supplied OEM Speakers from Salvage Yard!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In trying to refurbish a used ‘03 Mustang GT, I’m really happy with Geek Squad service. The car’s original Mach460 sound system had been corrupted by after market installation of new speakers and a single-din Sony receiver. When the car came to me, none of the four door speakers worked and the remaining sound was horrible. Given that the Mach system cross-wired 8-ohm woofers, I pulled a whole set of OEM speakers from a salvage yard. Geek Squad used those to restore full 8-speaker sound, enhanced by a new Pioneer double-din wireless CarPlay receiver. Happy that Geek Squad listened to my needs and delivered what I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was thorough and explained everything to me. Helped me ffigure out features on my new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kicker

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, loving that extra bass they kick out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy process

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after figuring out that my speakers were not blown, the agents were extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnis the best auto tech at Best Buy or any where

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnie is the greatest automotive tech I have ever seen he does quality work with dedication to going the extra mile He leaves no stone unturned You can rest assured that the job will be done with perfection if Johnie is your tech He advises you on the correct size speakers and amps so you have the perfect set up he is wonderful !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased with installers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a head unit, steering wheel controls and four speakers installed. Would have been mega expensive but they have promotions running most of the time if you ask. After rebates all of the install was a total of like $65 which was a steal. They did great. All accessories and steering wheel controls are super over priced. Have them price match Amazon or order it yourself if they will not and they will install (steering wheel controls and if you need a head unit wire harness). This is same pricing model as old radio shack stuff, main components are ok or great price, accessories are highway robbery. Installers at Huntsville, Alabama store were top notch professionals in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was outstanding nice and she knew what she was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service = the technician was very friendly and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad member was knowledgeable and did a fine job installing four new speakers in the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on speaker install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 front door speakers installed and job was done very quickly and extremely professional job. Was notified that old speakers were no good due to rusted terminals during a radio install (I knew they weren't working but didn't know why). I picked out new speakers and they had them installed I no time at all. Very happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good service, was faster then expected 10/10 recommend.

    I would recommend this to a friend
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