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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3587 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,587 reviews
  • Rated 5 out of 5 stars

    Same as before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install for the price everything worked as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service during the installation was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ay this homie knew his stuff and was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ayo my boi was helpful and knew his stuff. Da bomb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and for the price are amazing and nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not impressed with the overall service provided by the Geek Squad. I had to wait 4 weeks to have my stereo installed and am not happy with the final product. They said that they could replace my old amp behind my back seat - they could not. They called twice to ask me how to do it; I was a bit thrown off then as they were the “professionals” and had already stated this would not be a problem. I suggested that they check out YouTube for assistance. They then told me that they could not find a you tube video. I did a search and found several with out any problems. They did not incorporate my factory microphone or USB with the new stereo but said that they could. I paid to have a harness that incorporates all of the factory provisions with the new stereo. They told me that my factory USB and Mic had broken; I am not sure about the mic but I can still get a power charge off the factory USB. I feel as though these so called Geeks were lazy and didn’t want to make the extra effort needed to do the job right. The microphone and USB they installed, looked like my 16 year old self did the job and my 16 year old self was lazy and cut corners any where he could. They did not walk me through the new stereo process. I had to go back and inquire as to why my USB was not working only to discover that they had added one that was now dangling from the underside of the dashboard on the passenger side. Had I known that waiting 4 weeks would have resulted in this, I would have taken my vehicle somewhere else. I do not recommend their services to anyone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My music sounds clearer at a higher volume now. I appreciate the tech who worked on my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation for the price, I have no complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shoddy car speaker installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like very knowledgeable and competent techs but now my front passenger side car floor gets wet when it rains. And, my passenger side rear door window did not work. The switch seemed broken. So, yesterday, I removed the inside door panel and discovered that the switch was not attached properly and was loose in its receptacle. I reinstalled the switch and the window now functions as intended. Still have not discovered the source of water intrusion but will continue to investigate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than trying to install it yourself. And you won't find this cheaper elsewhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. Had a couple things wrong but took it back and they fixed it with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truck Stereo speaker install was good. Truck Stereo speaker install was good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought some kickers. The install was just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new speakers installed. Service was wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very cheap for the product installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech, knows what he is doing, very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro install>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install clean they said 4hrs he was done in 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very professional and explained what they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was a Pro ... I would get done again awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done in less than 2 hours. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speakers The shop people were great Worked well together and it didn’t take long

    I would recommend this to a friend
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