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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3587 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,587 reviews
  • Rated 1 out of 5 stars

    Car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't get speakers here! I've been back 3 times and I'm still having problems with them. Worst install so far!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Door speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call multiple times and couldn’t reschedule me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    We installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed it ourself. Didn’t know they would. It was never offered to us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My window is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Put in new speakers now windows not working ?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never purchased this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you charge this, I want a return, because I never bought installation

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to get in contact with us about this. I apologize for the misunderstanding that you're running into. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can get this sorted out for you.

  • Rated 1 out of 5 stars

    was not supposed to be advanced install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a simple install turned into an advance with much more cost added

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an accessory for a new stereo purchase. This is where I felt, I got reamed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was never installed yet do to country illness

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. We apologize for the inconvenience and delay as everything is in full shutdown. Please reach out to us at (800) GEEK-SQUAD or (800) 433-5778 so we can work with you on your appointment.

  • Rated 1 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made an appointment and it took one 2 hours tip be completed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They go in and out .took it back to have it fix

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers go in and out they need to rewire them

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We're sorry those speakers are cutting out. The good news is that all car electronics services come with a lifetime warranty of work. Please reach out to your local Best Buy to schedule a time to come in to get your car checked out.

  • Rated 1 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people were awful as they were not helpful and were rude

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best speaker for my car. best price, bass sound to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker install was quick and easy. The guys took the time to find the right bracket and make sure it was compatible with my vehicle. They really took the time to make sure it was right so I could have this product for the long haul.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to installing speakers myself, but I got a car where some were too hard to do. I was in and out, quickly, for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my order

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, great help and always have the answer to everything I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and customer service was top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work John.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job installing this, I would recommend Crystal lake geek squad for anything to be installed in their vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeremy rocks!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to upgrade your car's audio system, then Jeremy is your guy. Jeremy helped me pick out the perfect setup for my car, and he made sure that everything looked good and worked as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these services to have two pair of 6.5" speakers installed into my 04' Dodge Dakota 4-door pickup. The tech was up front about everything and did a fantastic job. He did a nice job getting my door pannels on and I don't have any new rattles to report when I'm driving down the road with my deck turned off. Nor do I hear any rattles when I turn the deck on and crank the volume. The store near me in Eagan, MN employes people that know what they are doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed well and my son enjoyed it so much he blew the speakers

    I would recommend this to a friend
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