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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the awesome gameplay, story, graphics, and sound of Star Wars Jedi: Survivor. Many also appreciate the open-world gameplay and exploration. However, some customers have encountered bugs and glitches while playing. Overall, customers seem to enjoy the title.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-110 of 110 reviews
  • Rated 5 out of 5 stars

    Breathtaking & amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was everything I wanted in Star Wars game

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bait and switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is great my kid loves it. Just do not buy a digital copy in the store. I bought the game in store then they didn’t send me the code to activate it. They would only refund me the money and then let me pay full price for the game I already purchased on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game just wish it was longer but the pace fits the story

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A New Low for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this game for an Angel Tree gift in the Greenville, NC store last week. I was informed I would receive an activation code to my email address and my receipt stated the same. When I had not received the code the following day, I called customer service. The representative told me her only option was to refund my money which would take 2-3 weeks and I could purchase online. I did not want this option so I returned to the store to ask about the code. I was informed it takes 24-48 hours to receive the activation code. After more than 72 hours, I still had not received the code. I went back to the store (every trip is about 20 miles for me) and a manager waited on me. I thought, "Finally, someone will be able to help!" He said he could not do anything except return it and put it through again but that I still might not receive an activation code. I asked him would I be able to get a refund at that point and he said, "No. There is no refund for this purchase." I said, "Even if I have not received an activation code?" He said, "That is right. We don't refund digital purchases just like we don't refund gift cards if they don't work." I am not believing Best Buy has stooped so low in customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible frame rate on 120hz tv with xbox series X why does EA always do this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy digital card codes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these "physical" digital codes, they're not working anymore, had to get it refunded and purchased it through the online store instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game wasn’t available in all forms so I had to return it. But on the other hand, Best Buy was nice enough to refund m money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    This game is the definition of fun on xbox seriesx

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think right now the game is really amazing I barely have any issues with the game other than having 1 or 2 crashes on the game but other than that the game is really fun I have 38 hours on the game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading of games and 4 k movies. Finally was able to get to see the new games in better quality

    I would recommend this to a friend
  • Cons mentioned:
    Bugs

    Rated 3 out of 5 stars

    Star Wars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very buggy game keeps crash I would wait until ea gets all the bugs out of it

    I would recommend this to a friend
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