Customer Ratings & Reviews

Simple to setup, rarely works - even when it says no obstructions. Less than a month old and something is ooozing out of it.

It’s great but know it’s limitations, definitely don’t listen to the people who say it works flawlessly even inside any building.

Does OK for surfing internet, but has issues streaming TV. Has alot of buffering issues. Not what I thought it would be.

Twenty-six days ago I purchased a StarLink mini kit for $299. It is now on sale for $229. I requested a refund for the difference and was told that because the return period had passed no refund could be issued. Pretty lousy customer service as the sale price was not available in the return period. I expressed my displeasure with the telephone representative and asked to escalate my request to a higher authority. I was informed no such escalation was possible. I’m feeling a little ripped off by Best Buy and will no longer do business with them.

Did not use returned for a standard residential monthly service is cheap and i was not going to travel with it.

Set up was a bit difficult. Placement has to be just right. If I had other options I would have used them.

This a good product for very light users that will be very close to the unit. With the router built in the unit you can only pick up the signal within 30-35’

I installed this kit starlink and signed up for a month to try it for $ 50 .The service was horrible,customer service is worst then they wanted to charge me the following eventhough i stopped using it

Meh. I never tried it while in motion ... but statically i was not inpressed with the speed.

Could not make it work, Best buy geeks doesn't assist with Starlink.

Purchased on the spot due to necessity. Unfortunately, you have to sign up for a Starlink service at $165 for one month just to see if you can get service. There was nowhere around our house that it would work due to trees. Even though I cancelled within less than one hour, there is no refund for the one month of Starlink. I returned this item, but was still out $165 which I think is very unfair.

the starlink minis are great. The best buy delivery did leave it outside at a business on a weekend.

It was sent to an old address even though I have had orders from Best Buy coming to my new address for a year now. I keep getting the run around from customers no service. They’re not getting any more business from me.

Not great! I bought a full size starlink from you and it worked great but, this mini does not stay connected

Returned the Starlink because I couldn’t get proper signal

I purchased a star link less than 30 days ago and Best Buy drop the price $100 however they would not honor the hundred dollar price drop from their price match guarantee because you have to be a Best Buy premium or plus member to qualify. Most retailers would honor a less than 30 day purchase Buy has lost a customer for life.

Many people told me they had it because it was a good idea conceptually but they just don't use it and have to pay at least 50 bucks per month for a subscription. I am starting to feel that way as well

Well I couldn’t get it to work yet I haven’t gave up

too slow for roam, too many problem to stay connected

The set up was not as easy as made to believe. The cost for the monthly service ends up being $165 a month if you use it regularly. The seamless installation to home, boat, automobile is not the case. Must be outside with no obstructions and at the right angle with the satellites on top of bring plugged in to a 110 outlet. It’s not the easy perfect solution it is made out to be.