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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.8 out of 5 stars with 2641 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Standard Kit AX Tri Band Wi-Fi System for its fantastic internet speeds, overall performance, and ease of use. Many users have found the setup process to be seamless and appreciate the strong signal strength and excellent reception. While some customers have noted concerns about the price, others have experienced minimal buffering. A few customers reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,641 reviews
  • Rated 1 out of 5 stars

    Total Garbage - ZERO customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my Gen 3 Starlink kit and started setting it up today. Overall, it's just "plug things in and place the dish with no obstructions". It wants you to use your cell phone and download the app, which I did. I followed all directions, have "Excellent" signal strength but...you have to jump through all kinds of hoops to get your specific Starlink registered and service working. After almost 5 hours of trying to contact their support - which is 100% A.I. - I have gotten absolutely nowhere. There is no customer service AT ALL!!! You have to read through all kinds of FAQ's and NONE OF THEM are accurate. They showed me screen shots of what the app should look like and mine looks nothing like the pictures, nor does it have the tabs I'm supposed to press to gather this model's information...IT'S NOT EVEN THERE!!! I have left 5 different messages for their "alleged" support team, have received, "We will reach out to you via email or phone call as soon as possible", and after 5 hours have heard from no one. So, I have a $300 piece of non-working garbage. I cannot even create an account because the S/N number (or whatever number they require) is NON-EXISTENT!!! I have looked all over the dish and the router, have typed in all of those numbers on my specific model and the Starlink website will not recognize any one of them. Very disappointed and, despite everyone loving theirs, I'm starting to think these positive reviews are nothing more than A.I. writings by bots. If Starlink fails to reach me by tomorrow this thing is going back to BestBuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had excellent customer service. The rep was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in great condition New item sealed in box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and glad it’s made in America! Plus now we are locked in with a phone company for internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink APPROVED!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! I finally have reliable internet out in the country! Highly, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. It took some getting use to but it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely a great product for remote places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I have great service finally. No other good internet options in my area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product good service...Solve all my problem with wifi when I am at the camp site....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent internet reception especially for rural areas. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone we talked to in the store was super helpful and knowledgeable. Very, very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink is great for out of town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best datalink internet you can get if you live out of town and have no other options

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If I had other options I would go to those instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the dish was easy enough but trying to set it up was a nightmare. I was unable to set it up via the app for the longest time till it eventually let me put in my information (app failing or unable to connect via the dish). The connection is meh some nights it blazing fast most nights it lest the 10 Mbps. For $600 plus $120 a month just isn’t worth it so hopefully we can get a reliable service out here so I can sell it or if I’m lucky return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    STARLINK Works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick turnaround on getting this item to us. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular Service!!! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet Connection !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We travel a lot to South America, since we got this equipment is problem solved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy if local internet isn’t an option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as you don’t have an obstructed view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret my purchase and would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For our house in a rural area this works great and is cheaper than the local cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy a starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest transactions made. Love Best buy

    I would recommend this to a friend