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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.8 out of 5 stars with 2647 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Standard Kit AX Tri Band Wi-Fi System for its fantastic internet speeds, overall performance, and ease of use. Many users have found the setup process to be seamless and appreciate the strong signal strength and excellent reception. While some customers have noted concerns about the price, others have experienced minimal buffering. A few customers reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,647 reviews
  • Rated 1 out of 5 stars

    Star link installation a failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this purchase has been a disaster. I was expecting pros from geek squad but got contractors who seemed to be doing their first installation of star link. It is still not properly installed after several attempts. Customer support has been good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product is gereat.....instalatinon is a MESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great.....but the instating is a MESS!!!! Took 3 weeks to get it, and that was after I canceled my order, went to the store and bought it, then had my neighbor install it for me. The product is great...but the rest is a MESS!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to pay monthly fee. made it sound like no monthly fee so i returned it ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very annoyed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to connect. You must hire someone to install it to the roof of your house and run wire to the inside of your house. Very expensive just to hook it up. And it cannot connect to the internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick it to the customers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy hosed me with there crap 15 day price match! Million dollar company and do nothing for you and there customer call line same useless they lie lie. Will never buy an item again. Best thing for them to do is go out of business. Stick it to the customers.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    James

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work and I could not get help to fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Help!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nightmare! Bought Nov 25, 2024 and as of today February 6,2025 it is still not activated even after many trips to the store. Even paid for installation!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Internet speed, Setup

    Rated 5 out of 5 stars

    starlink is great system that’s for sure.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the the Starlink very easy to set up ,get upgrade for fast internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second faulty Starlink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second kit also had a “faulty router” according to Starlink customer service. They refunded my first month service for all the trouble but for the price and the time spent going back and forth into town it’s not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get best buy's installation. my dish is sitting on the ground outside weeks after this was supposedly installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fail Link

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects often, speeds very greatly, I will be switching back to my other provider. Using speedtest.net my speeds range from 3mbps to 80mbps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to work for me and I can't contact customer service because it says access denied and even the team tried remotely and couldn't fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Starlink service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two months of service for $300 and literally could only use it for 5 days, rest of the time it had obstructions or other issues. Super super finicky

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Starlink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use and couldn't return because over 15 days

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks do not recomend it to anyboy. Dont buy not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not catch a good signal tried for three days we also subscribed to to the internet service which we have not been refunded our money back, was very frustrated and disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get a satellite anywhere in the sky it sucked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router died in under a month and took starlink 2 months to replace. Not worth the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unimpressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Difficult set up. Does not work all over the world so check before you travel. Will not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy best buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy from best buy you will regret it. nothing wrong with starlink just best buy

    No, I would not recommend this to a friend