Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,195.99
Clearance
The comparable value price is $1,493.99

Customer reviews

Rating 4.6 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the Gesture Shell Back Office/Gaming Chair's exceptional comfort, ease of assembly, and high-quality build. The chair's reclining capabilities and adjustable lumbar support are also frequently praised. However, some customers note the chair's substantial weight and high price point as potential drawbacks. Overall, the positive feedback on comfort and build quality outweighs the concerns about weight and cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 66 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best yet

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this chair at home for a couple months now, but I've used Steelcase Leaps, Gestures, and various Herman Miller chairs at work for years. Being taller, it's hard to find an office chair that actually has all the adjustments I need. This one does, and then some. The seat and back have the right level of stiffness to be comfortable but still allow good blood flow. The price is a bit much, but I know these chairs can last for decades, so if you think of it as an investment in your body it's well worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Lumbar support

    Rated 4 out of 5 stars

    For those who spend lots of time in a chair

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Chair for prolonged use periods. My only complaint is the arm rests are a little stiff and can rub/wear on elbows after a while. I used this chair primarily for gaming at my computer desk and the customization of the arm rests, lumbar and seat allows you to find a sweet spot that works for your body. I would say that this chair promotes upright and compact posture. If you are looking for a chair that is more for lounging and relaxed sitting position, than it might not be for you. But if you need to sit and stay attentive whether it be work or gaming for a long period of time, this is a great chair

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it. Happy wife happy life. Got it on sale too But seriously. Forking over this much for a chair is a lot. But I figured if you spend 8+ hours in the chair a day. It’s worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this chair, I have spent over 5k in chairs over the last couple of years…. This is by far the best one. Only two things I wish it had…head rest and arm position lock out…other than that…. Best chair ever

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good but pricey

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair was comfortable for the office room. It is way too expensive though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great office chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great adjustability, comfortable chair. Only gripe is lumbar is adjustable for position but not by amount of support. I feel it is too much support, so I just sit a few inches away from the seat back to minimize the support.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Most comfortable office chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using Steelcase for long time. I highly recommend it. The best office chair in the market

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey but Worth It - Thank goodness!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but worth it for long work from home days!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Replaced my Aeron chair--good move!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my previous Aeron chair--infinitely adjustable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gesture Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable chair Steelcase have great customer service as well as exceptional adjustability. Perfect for anyone up to 6ft 3 ish.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Like Sitting on a Cloud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable chair ever, with perfect suppor for hips as well as lower, mid, and upper back. I recommend it for anyone like me, with chronic pain in those areas. Expensive, but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A splendid chair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic chair! This furniture is great! I purchased for my home office as my working environment has changed due to the pandemic. This is the most comfortable chair that I have ever experienced. I very much recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent chair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chair. Color is a little lighter than the pic, but very pretty. Coffee does stain it though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair fixes your posture. Chair is comfortable especially when sitting for a longer period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Chair

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very comfortable and has many available adjustments. This was well worth the money for working at home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Treat Yourself

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic chair. Best one I have had. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    TV Chair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confortable chair. Well worth the price for the features inculd with chair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable feeling and looking, high end chair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gesture Chair

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal chair and incredible value. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Awesome seat, long wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice seat with lots of adjustments. Shipment took longer than usual to deliver.

    I would recommend this to a friend
Sponsored