Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $142.99
Clearance
The regular price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 3004 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,004 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A fine set of headphones without breaking the bank

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been threatening to buy a set of headphones for years. I finally bit the bullet and bought this set of Arctis 7 Wireless Headphones for my PlayStation 4. Turns out they also work on my PC and will work if I get a PlayStation 5 someday. Sweet! I read a bunch of reviews before buying them. Most were very positive, and the negative ones in many cases, didn't make much sense. Besides, if I don't like them I can just bring them back. I get them set up and I cannot believe the increase in sound quality I hear. I hear sounds in Wreckfest that I've NEVER heard before. I read some of the other reviews and noted some bad press from some buyers regarding the music reproduction. I didn't find that to be a problem when listening to my favorite YouTube videos, but I'm also no audiophile. In other words, not all that critical. I find these headphones to be more than I'd hoped for. They are comfortable to wear and don't hurt my head after a couple hours of wear. I haven't had the chance to try the microphone yet because I haven't played any online games. I'm going to assume they'll work as good as the sound portion of this product. I'm not sure what I would get different if I'd paid hundreds of dollars more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable. The sound quality is pretty good. I mainly use this for my PS4 and VR. I have studio headphones for my PC which obviously sound better, but the SteelSeries still sound great. The mic is decent, nothing to brag about. I have used them for over 5 hours out of the box and have never needed to charge them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best out of 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out 3 wireless headsets, the Steelseries Arctis 7 Wireless DTS is the winner! Love the quality of sounds and the most comfortable! Battery life is amazing as I forget to charge the headset and It's still going fine another 6 hour's without a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Best midrange headset

    |
    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Long lasting battery life that allows me to use it for all consoles. The dongle has an extensions for increased connectivity during longer distance use and works with bluetooth simultaneously for gaming while using mobile audio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones, hands down!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said these are the best headphones (and we’ve been through several)! The range is exceptional! He can walk all the way to the family room and still have perfect connection. When he has the headset on (both ears), he can’t hear me at all. Not sure if that’s a good thing or bad thing LOL He uses them for both, gaming and virtual learning, and says they’re comfortable to wear all day. When he doesn’t want to use the mic on the headset, it retracts into the headset Setup was quick and easy on his Windows 10 pc.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for games, music & movies. Designed well. Battery last for a very long time. The mic is good. Noise cancelling is good. Very light weight. They dont get too hot or uncomfortable after long period of use. Only thing I think could've been done differently is the ear cuffs. I feel like they could've used leather or even faux leather. Very good choice for anyone willing to spend a moderate amount on a great headset. 5☆

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until issues happened. Great sound and voice quality. However after warranty expired the mute button started wigging out. It automatically turns itself on and off toggling itself. It’s annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Valentines gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really only con thus far is they don’t turn on/off automatically when the hub is on. Pros super comfortable ear cups, good quality mic that retracts when not I use, sound is clean and crisp. Having game vs chat mixer helps a lot to. Ive had it for 2 weeks and only had to charge it once, so that’s a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset Great- Transmitter Bad

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming headset but I warrantied 6 wireless transmitter that keeps breaking. Im ready to upgrade to the new 7p+ usb c for pc

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    MUST HAVE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could have charged 200 bucks for these and they’d still be worth it. I paid 350 for my Astro A50’s and these are leaps and bounds ahead

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Definitely a comfortable and good audio headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant really compare to others but they sound good and the software on the pc is easy to use. Id definitely recommend them to others. These were the best headsets in my price range. There is better headsets but we are talking $100 or more on top of this price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    It’s good, not the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on reviews. It seemed like a decent medium between a very expensive headset vs cheap/usable. **** I give it a true rating of 3.5 because it won’t allow it on here. **** Cons: volume adjustment is a pain on PS4, I have to adjust the in-game volume which is a huge inconvenience because different game volumes vary and I don’t want to have blown ear drums. The mic isn’t up to par because I have to nearly put the mic piece on my lips in order for other people on my party chat to clearly hear me. When it’s about 1” away from my mouth, I’m told by my party chat that they can barely hear me therefore the piece being .125” away from my lips. The USB adapter automatically mutes my console when the headset isn’t powered up, it doesn’t do dual sound to where my speakers should pick up the noise until I power on the headset, (not sure if I can change that in my settings via console.) Those reasons is what dropped it to a 3.5 Pros: it’s very comfortable, I could wear it all day if need be it. Battery life is great, only have had to charge it 3 times in the past 2 months I’ve owned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset for those FPS games if you need to hear footsteps this is the headset for you, really comfortable and amazing build quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best 0s4 headset

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite ps4 wireless headset. If you are looking for a headset get this one. It's miles better than anything ps4 has ever made. It doesn't loose connectivity if I walk around the house. I set it up once and have never had any issues. The ps4 original headsets had a lot of connectivity issues in my experience. The mic is clear and adjustable. Great price and value! I have used both the gold and platinum ps4 headsets. The worst was the platinum and the best was this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my headset purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with a Razer and was not happy and had all kinds of issues. I came in to try another one and ended up leaving with this headset and I never looked back. Sturdy build quality, excellent sound quality and retractable mic works well. I have far better range than with any other wireless headset I have tried. This is a great headset in this price range and would recommend because it just works well. Surround sound is perfect, can hear from all directions extremely well. Mic quality is on par with other headsets in this range. One minor issue I found with this headset is when it is charging, turn on the headset before removing the power cord for it to recognize the new charging level. Otherwise it will still show that it is not charged up, but very simple fix.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ears blown away!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best I've used and that was before installing SteelSeries GG software to turn on Surround Sound 7.1! The headset is comfortable on my head with the universal band and the earcups are soft. Love all the physical audio controls, which make a hassle free experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear and quality sound.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever used. Sound is crisp for gameplay and chat. Downside you have to charge it, wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, great sound. Using for PS5 and all around happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Rec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lightweight headphones, although the sound quality in the previous model was better, the bass was richer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good,maybe I got a bad pair

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were pretty good but they keep shutting off by itself (and they are charged)and they keep cutting in and out when I’m playing the game

    I would recommend this to a friend