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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3008 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the Arctis 7 Wireless headset's exceptional sound quality and comfortable design, frequently praising its long battery life and wireless functionality. While some users found the bass lacking or experienced issues with the volume control and charging port, the overall feedback highlights a positive user experience. The fit and lightweight design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,008 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best budget gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me it has everything I need for my gaming,it has a very long battery life ,long range Bluetooth that I can go anywhere in my apartment without losing the connection,it has 5 stars in built quality and comfort, and about the audio I have the Astro A50 and the Arctis Pro and I still love this ones so much, because of the price and the quality. I took my time to make this review because they deserve it .Arctis 7 .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume issues need to be fixed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem with these is the volume of game and volume of other players your supposed to be able to control. Untrue. I can't turn down the game without turning down other players volume. Other than that... super comfy and blocks out noise around you well. Also mic has to be close to mouth for other players to hear you. It's still one of the best headsets I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and good 3D audio.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my Turtle Beach stealth 700s. They aren’t overwhelming better but you can hear direction audio better with the steel series but better bass and surround with the 700s. Ultimately, ended up return these for the Steel Series 9 bc the 7s lack Bluetooth. Very comfy on ears. Fit and sounds way better than the PS5 Pulse 3D. Definitely buy these over the Pulse 3D.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steelseries makes the best headsets I have found, they are the most comfortable and have an adjustable band to fit any head size. The cups are made with the fake leather that moulds perfectly to your head. You can wear any of their arctis headsets for hours. They have a sound adjustment and a game/chat adjustment easily accessible on the ear cups as well as the mute button on the left ear cup. Much better than those with them on the cord or a dongle. These headsets also last, I have had a few others prior and ever steelseries headset I have dropped over and over theough the years and never had one break. The battery life on these is one of the best on the market and they are very well priced for a high quality wireless headset. I would recommend these to anyone that wants quality without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Steelseries killed it again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wireless headset for me and I'm blown away. Was very skeptical but the latency isn't noticeable at all and the battery lasts about 4 days of gaming 4-5 hours a night. The fit is very comfortable, I have a big head and with a slight adjustment the band fit extremely well. The mic sounds great for a headset and the chat dial is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel Series never lets me down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Steel Series products, each definitely worth the money. I caught this one on sale and love it. The wireless plug and play setting are simple to go. Holds an amazing charge. It does take a little bit of time to mix the audio and select settings on what you hear and wear between Game Audio and Chat Audio feature. Amazing Comfort for a large head, hoodie wearing gamer. 90% noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is surprisingly clear and the headset is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great product and price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing!! I like the strap that is used to adjust them! It is soo comfortable! They do not squish the tops of my ears like other headsets I have owned even after wearing for hours they do not hurt my ears. Very comfortable to wear and great sound! Do wish they went a little louder but it could be my settings I need to change.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I have own!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple headsets from other companies, but this was my first time with Steelseries and they are by far the best. Extremely comfortable, easy to adjust, amazing sound quality for both PC and console gaming. They come already charged and are ready to go out of the box. Setting up the wireless feature is by far the easiest thing to do. Ya won’t be disappointed with this purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Strong headset at a great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these is amazing, not just for the price point but overall. Sound is crisp and clear, not overly bass heavy, mic is crisp and clear, battery life is awesome. I would recommend these to anyone looking to get a wireless headset for gaming. I have used these on both my PS4 Pro and my PS5 and they haven't disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for different purposes.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been some of my favorite thus far. They hold a charge very well even with all day use. They sound great and the mic is very good. They are used for both gaming and office work. The are very comfortable. I only wish they had bluetooth, but you have to pay the premium of the 9 series for that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very comfy but tricky to adjust sounds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got them and tried them on, I noticed the comfort. The ear cups felt like pillows and there really isnt much weight to them. I have a large skull, so this should work for those of you who do. The sound quality is REALLY good IF you know what you are doing. I didn't know you had to download a separate program to adjust the different levels of volume using the equalizer in the program to the get the clarity of sounds you want. I think the headphones are great for music and communicating with gamers, but I have been having a rough time trying to get the perfect mix of sound I need for gaming. You get great in game sounds, but it's hard to hear teammate communication or you get great team communication and poor in game sounds, so finding that balance is difficult. As for the mic quality, I haven't heard any complaints from those listening to me and it works just fine. Other than that, I'm happy with my purchase mainly because I got these headphones sooner than the estimated arrival date (3 days instead of a week). I first ordered these through Amazon, waited a week and then they asked me if I still wanted them because I would have to wait anywhere between another week to a month and I just canceled my order altogether. Great customer service Best Buy! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first headset and I really like it. I wish the sound was a little bit better but other than that im very happy with them. Very comfortable for long term wear, good noise canceling, great battery life, pretty and sturdy design, mic being able to retract is a great touch. Not sure if its the best headset at its price point out there, but im still very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Outstanding gaming headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless gaming headphones I have ever had. They work flawlessly and are very comfortable once you adjust them to fit. The microphone transmits sound just as well as a telephone. I would recommend these to anyone needing an excellent gaming headset that doesn't break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great for PS5!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great on my PS5! They have the same hardware as the Arctis P7 so you can experience the 3D sound on the PS5. The sound is clean and crisp. They're definitely an upgrade over some other gaming headsets that Ive tried. They're very light weight and comfortable for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You won't be sorry with these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he loves them. I tried them out for a few minutes and agreed. very comfortable, clear separation of sound, and mic works well. Well worth the money and you're not tethered to the PC (great range around the house). I have always had good shopping experience with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this Arctis 7 for my son , and i have a 7x for myself. 7 and 7p are for Playstation and pc , 7x is for xbox. Very comfortable, great mic and sound quality, and the battery lasts for a week on a full charge . If it had Bluetooth and was cheaper, it would be the perfect headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son because of online learning so he could be cord free and zoned in. The sound is great and battery life is unreal! It lasts a full 24 hours and he has the added benefit that he can use then for gaming. Theyre super comfortable and don't hurt your ear or head at all. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    Decent pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are ok. I really liked how comfortable they were. The siund was amazing but where the problem lies is with the wireless connection. You really cant walk too far from the doggle. They say the distance is 40 feet but i would really say its more along the lines of 25-35 to be honest. Another issue is the mic, people would say they either had a hard tome hearing me or i was too loud. It did not like the adjustmest for how loud my voice would be. I also foubd myself echoing a good bit. Now onto some more good things. They do hold a charge real well as i only had the charge them once. I also really liked how they adjusted the set which is what made them comfortable. Unfortunately i would say if your looking to buy these, wait till they go on sale at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my cord free life! Sound is crystal and I have the freedom to roam my house while still staying tuned to Discord chat. Battery life has been great and the headset controls are great. I find these more comfortable than any previous headset (including my beloved Razer Kraken Kitty headset).

    I would recommend this to a friend
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