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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 997 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfy Earmuffs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they’re pretty decent. My first pair I have owned and bought because of the comments and the price was fair. Worried that I might be setting the bar high now if I have to get another pair in the future. The mic is convenient because it tucks into the headset if you aren’t on open mic and just need the audio. They’re very comfy and do not make your ears sore. They also cancel sound pretty well around you. I call them earmuffs. Thanks for letting me review. Such an honor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. my husband loves it. Good sound quality. very comfortable on ears, can wear it for a long time and no problem at all. and it is so cool and useful that it can connect to two devices and play them at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Arctis Pro is second to none

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best wired headset I’ve ever used and booooy have I used a lot of them. The sound quality and comfort are amazing but what really drives this headset home for me is the mic quality. I’ve literally never heard better mic quality and noise cancellation in headsets even twice the cost. For reference my son, my wife and I all have this headset and we tried to switch to other more expensive models and brands thinking more money = more quality. Not the case at all, the arctis pro blows everything we tried out of the water. I saw other people complaining about the headset breaking at the ear cup joint and honestly the only way I can see this happening is if they turn the earcup the wrong way. They turn inward 90 degrees to be flat for shipping or storage then turn that same 90 outward for you to wear them. If you turn it past that point hard obviously it will break Oh and the fact that you can customize the mic mute and active colors was a nice and unexpected feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with how this headset feels on my head & the audio output it provides. Additionally the option to adjust max volume & game/chat volume is so convenient when I want to hear my friends during a more louder game

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Couldn’t pass up the deal!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an awesome headset and to be completely fair I’m not saying, it blows the 3-D pulse out the water. There was nothing wrong with my Sony 3-D headset, but I couldn’t pass up on the deal. The sound is absolutely amazing. Really good sound I love the dedicated mic. I guess it makes me sound not as muffled from what my friends say. Only thing I could really say that really stands apart from my 3-D pulse is that the steel series are super comfortable? You can see the difference in the cushions in the pic that I posted

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with an elastic band which allows to fit on every human being head. The sound is crystal clear with no external sound's. The cushions over the circle of the headphones are so soft that one will never have a rough feeling near the ear. I definitely recommend these headphones for all ages of human mankind.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Always Trust SteelSeries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this set is incredible i hear things i haven't heard before with other headphones. Super comfortable as well I've worn them for up to 5 hours straight with zero aches or tension on my head. It also blocks outside sounds reasonably well. If these are on a deal they are a must grab.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Wireless headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, long battery life and nice comfortable feel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's got incredible surround sound, super comfy ear cups, and the mic quality is top-notch and it's durable also a nice feature is when you mute the mic the microphone turns on a red LED light

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steel series Artics 9 wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the steel series artics! They been my favorite set of gaming headphones for years. The comfortably and audio sound of the headphones are outstanding. Being able to customize the sound that suits you is another perk! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. More comfortable than my previous headphones. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crispy clear audio!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These specific arctic 9’s are the ones! I love all steel series products but this one really delivers that AAA quality us gamers want to hear. I really dont know how headsets could be any better than this one here because the sound is unbelievable. If your looking for a headset and want a really nice one this will not let you down!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band that goes over the head is really confortable. It sounds good. Only downside is that it is not usb type c compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would reccomend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, adjustable strap allows for snug fit audio is high quality wish it charged via usb - c but it will do.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I recommend them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 the best comfortable and practical the sound is perfect of the best quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very comfortable, user freindly, and great sound. Great headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Greatest headphones ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very plush, good sound quality and isn’t heavy after prolonged use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work great and hold up over time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After six months of daily use they are holding up perfectly! The sound is great. I usually play FPS and some ARPG. The wireless connection works flawlessly every time. Just turn the headset on and you're ready to go. Quick mute button is great for when my wife walks in :D

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally a 5 star has great sound and is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old headset died and I needed a new one and this one was definitely worth the money and the upgrade. Great Sound, Mic, Quality and the overall feel of it is amazing not to mention the set up is pretty straight forward couldn't have asked for a better headset!

    I would recommend this to a friend
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