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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 997 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset Ever 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the audio is really clean and headset feels good wearing it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good product, just a slight glitch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones, decently comfy, although they do sometimes disconnect briefly for no reason (that I've been able to determine). It's not too often so it's manageable and overall a really good product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect wireless headphones Makes gaming easier with out wires Charge lasts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Arctic 9x for the xbox series x and really enjoyed using them for online play. These are no different and are just as good if not better. I feel they may be a bit louder than the 9x and a little more crisp. Either way i highly recommend this item for quality of materials, sound, noise cancelation, simplicity of the mic mute and unmute, and the mic itself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You better get this amazing headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this headphone. It's amazing because of the sound and comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but I can hear foot steps well in warzone & comfortable for 3hrs

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    YES POINTS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price, very comfortable for long hours of play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset, it’s comfortable and it sounds great. Good for gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck ! Very pleased.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's enthusiasm, sound quality A+ , connectivity A+ comfort A+.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After baying 7 different headsets i found these. They work great. Sound great and are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Overall really good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset, easy to use, comfortable, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset super comfy, good quality, the only negative is the software.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful overall... a must have. Don't hesitate and buy it! Great quality... tough overall with good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these because I found them uncomfortable on my larger than most head. The sound was ok, but not good enough to overcome the price and fit. The fabric band seems like a good idea, but maybe a different material is needed. Or maybe it’s great if you don’t have a gargantuan cranium. Dual connectivity worked great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    More pros than cons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good headset its comfortable for as long as you would usually use it. The range is amazing Bluetooth with your phone at the same time while connected to your pc is very convenient. The battery is a bit problematic but i leave my pc on rest mode and just plug up the headset everytime i head ou to work or otherwise leave my pc alone and the charging cable could be a foot or two longer and something the connectivity is a bit confusing other than that a really good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis 9 worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. My daughter loves them and I love that no longer have to listen to her tablet at insane volumes! Haven't tried on a Playstation yet, but not overly concerned about it. Don't believe the 40 Hours of battery life, if actively using them you may get 10 - 20 hours between charges. I tell him to charge every night.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Console review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have enjoyed the headset but I do have some issues with them the bass is super low if you don't have some way to configure them for console and I seem to get minor headaches from them not sure why but overall great headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is so clear and comfortable! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I use them for my ps5, and PC, and occasionally with my phone. They feel great and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset and amazing sound for the price!

    I would recommend this to a friend
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