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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 997 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    3 months in and no complaints!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for 3 months now and they have worked great with no issues. I mainly use it for my PS5 but sometimes switch it to my PC. The simultaneous Bluetooth connection with another device is amazing. My head never gets tired from having these on for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality, tons of audio settings and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sound great and best of all I can listen to music while I game!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Solid headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pair of wireless headphones for the price. Good construction and the range is decent. They have good features but don't get as loud as you may want them to. Should be good for most users.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Work as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and the battery life is awesome. I like the sonar feature with the free software

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, they fit comfortably on my head and sound fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality headset for the the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and build all seem above average. The only thing that I can honestly complain about is the separate volume control for chat/game noise. I always hit it by accident and can’t hear people on discord till I realize what’s happened.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset, but could use some design upgrades.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great overall headset with great connectivity and input meshing, however button designs are a bit weak, would advise not to travel with it as it could be prone to breaking. great audio quality and dongle that mixes 2 sources seamlessly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones For Gaming/Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headset since i bought them and never had any issues with it, The sound is great, the quality of the headset is good, and these headset are also at a great budget for a Wireless headset. Steelseries has it’s own app as well where you can control the sounds and features of the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and sounds even better and the mic cwality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. And it keeps a charge too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works Fairly Well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well, has some Bluetooth issues. Cuts in and out randomly, goes mute, mutes microphone. Sound is amazing and accurate!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a solid headset. A little pricey but its good. Ill sometimes have a small issue where the headset doesnt connect to my pc but its easily fixable by unplugging and plugging the dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Top Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last headphones were the Hyper X Cloud Flight that I also purchased from BestBuy and they were fantastic. Over the years the earpiece began to peel off and the material was all over my ears everytime I use them. I upgraded to these and the SteelSeries if by far the best gaming headset I ever purchased. It is night and day. Highly recommend if you have the funds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent head srt for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset. Used to have the arctis pro 7 which failed so these were on sale for 100 and work great. No equalizer or stand but work great for games like overwatch, apex, and Valorant

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microphone I’ve ever had it’s lasted me for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the headset has been out for multiple years its still very solid and very comfortable. I am glad i got it for the good price of 100 dollars. Extremely good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can play music & hear the game at the same time. Sound quality is good! One con is the elastic band, does not keep headset in place very long. All in all, good headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing headset

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset they lasted me for years and I was able to hear everything so clear with them on really good headset for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable and Clear headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. Clear sound and easy to connect. Only downside is it still uses a micro usb cord to charge instead of the type C like mpst other modern technology.

    I would recommend this to a friend
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