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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 998 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 998 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good gaming headphones but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got a really good audio while gaming and mixing video games audio and music at the same time but they are not really comfortable while using them after q couple of hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Steel series

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Just wasn’t the right port. But other then that they worked really well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality headset, no problems with them at all. Sound is really good and being able to adjust it is easy. It's not perfect but it's one of the better headsets

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and love being untethered while working at home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    High quality sound.....but.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to wear for 10+ hours a day. Good sound quality. The mute button location and function is horrible and I can't get it to pair to my phone despite many Google searches.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Random shut offs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my son almost one year ago. The microphone and headset quality are above average. The three stars is for the headset randomly turning off when set in the software to never shut off. I found a post four years ago that other people had this issue. $200 headset ripoff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new headset for my PlayStation five this fit the Bill perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Pretty Mid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my pc and from time to time the adapters gives me a disconnect and reconnect issue but nothing a simple power off/on wont fix. The mic is not really good had to get a stand up mic for gaming. The surround sound is pretty good and overall not heavy on my head. Kinda disappointed since they costed a good penny but not horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Listen to two sources at the same time!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Really good sound. I bought it for my son as he would be playing games with a headset and talking to his buddies on iPad at the same time. Quiet at last! He’s able to listen to both sources with the same pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound as long as you are close to your source

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality it good, but wireless connectivity range is poor. I can be less than 20 feet from my computer, and the headset will begin to make beeping sounds, and the signal is gone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Work great! Super clear and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing quality! They block out all of the extra noises in the background and can really focus in on the game !! I definitely recommend and the mic is also really good !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality and microphone however i do not prefer these headphones for any longer than 2 or 3 hours as my ears start hurting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is amazing, quality sounds very crisp. The sound proofing is one of the many best parts about the heeadset I cant even hear the neighbors lawn mower. Over all it was a very good headset 10/10 would buy again or for others.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Sturdy Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfortable headset, high quality sound. Wireless is a plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the value I paid. Wish there was a game/chat mixer knob on headset instead of having to switch on the same knob that controls volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good, microphone is crisp and I really enjoy that you can hear your own voice very so slightly. That feedback really helps and makes it feel more natural to wear.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    great easide from

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a really great headset. i don't particularly like the software as its not very explanatory but otherwise its my go to headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for talking with friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work and to use on Discord. Sound is pretty good and the mic sounds a lot better than I thought it was going to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been wonderful. Took me a bit to get used to how the headband works, but now I find them incredibly comfortable.

    I would recommend this to a friend
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