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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 998 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 998 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels so light, comfortable, extremely easy to use, ONCE in a while idk what it is but i do hear this light crackle in it but idk if its my settings i need to adjust or what but its not bad it doesnt last long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Absolutely no. Good sound quality tho.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On sale for $100 and I would never recommend these to anyone. I play PC but play Halo mostly, which is a Steam and Xbox/Microsoft Store game. I have the dongle plugged into my PC, headset connected to the dongle. Using the mic on my end sounds like 2009 Halo all over again, it sounds stupid with stupid feedback a lot of the time, but not always, and the “mute” button throws it to bluetooth when pressed? So to unmute you have to turn off the headset and turn it back on. Why. Not only that but it makes a pattern of 4 beeps every mow and then and no answer has been given as to why. And then it randomly beeps and shuts off, on full battery. So you have to turn it back on and hope it pairs. Good quality sound with a touch of white noise, sure, but behind the beeping and behind the shutting off and behind the muting function… how can anyone recommend these. If you play on PC then avoid these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok , it’s good quality made with metal and rigid plastic. Mic quality is good and the dual Bluetooth and wireless is a nice feature. However I don’t really like the audio quality( lacks bass) and it feels relatively tight when wearing it. Not for me , if you can stand the tightness or have a smaller head and don’t mind the audio quality it will be fine for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset I’ve ever had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of headsets and this one is by far my favorite one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is flexible and durable. Haven’t had any issue so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So Arctis 9 is a golden middle for every day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using them as the primary headphones for the PC for the last six months, and before have tested more than 7 of others - and Arctis 9 is ideal in the middle between gaming headphones and media PC. So Arctis 9 is a gold middle for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for the wife to play COD. She says with these she can hear birds chirping and every single footstep. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall great budget headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, sometimes disconnects while using which is annoying but overall great quality and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset, but there’s probably better ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very comfortable, the headband strap especially. The wireless adapter has been giving me a lot of trouble though. I feel for the $200 price tag having to unplug the adapter from the PC every now and then shouldn’t be happening. But other than that it’s all around a pretty great headset. Would recommend if you can get it on sale. If not the Arctis 7P is a much better option for this price range

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Surprisingly decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy this head set. Very comfy, set up was easy, found out if you are gaming the app will clip things for you. I reccomend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on the ps5 definitely a top tier headset obviously the mic isn’t the best but still a really good headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Steel series Arctis 9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great!! I use it for the PlayStation 5 and the sound and mic quality is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones. Just not the greatest ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this headset. First one that does not start to hurt my head after a good session. Really enjoy the fact that i can simultaneously connect them to my phone and console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Honest Mom Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retractable mic was a huge hit, and my son said the noise cancelling is phenomenal. My only complaint buying them for him is that the noise-cancelling is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great battery, ok range. Wish it had usb type c instead of micro usb.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Excillent headphone for my gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading a lot of reviews for my gaming headset, I found all I want on this unit. Although the bass for music listening is not what I was expecting for my gaming needs this is what I wanted, the DTS really good in movies and gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset. Slightly loose at first with very little adjustment options but fits better after a week of wearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, and durable. They also look great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but way over priced I was able to.get it for 150 with price match there was no way I would pay 200 for this ,They do sound good

    I would recommend this to a friend
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