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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 997 reviews
  • Rated 5 out of 5 stars

    Steel series 9 headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heads phone are in great condition it’s been 3-4 years that I’ve had them .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not good sound… No usb c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is good over all… mic pick up and sound is good … sound quality not so good my Sony pulse headset has better sound. Need to have a USB-C

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 thumbs up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headsets I’ve owned. The ability to connect to multiple device at the same time is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall headset but the cushion on the ears could be thicker you can sometimes feel the plastic inside on your ears other than that good headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, fast delivery. I recommend this headphone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good bang for buck

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for price. Great connectivity. I do wish it came in leather or PU as the foam is kinda hot. The headband is pretty comfortable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for just over a month, and they have already broke on me. They started out great, but one day the left side suddenly became quieter than the right. I dealt with this by changing the volume on the quiet side, but they only a day later just decided to quit on me. Headset will still turn on but won’t output any sound any more. I have used steelseries in the past and was happy with their products but this pair was just a waste of my money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingl headset and price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried at first with switching to wireless due to lag and delay, but so far there has been zero of that. Its an amazing gaming headset and its at an amazing price since it use to be twice as much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they swivel at the ear. That's were my last brand broke. I've had better wired. But due to pets, I have to be wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Unbalanced audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality is pretty good and audio quality is fine (unless you’re an audiophile) but I bought and returned two different pairs that both had terrible left right balance. The headset uses analog drivers and they’re likely mismatched. I expected better for $350, Steel Series has gone downhill, especially when it comes to quality control.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Risky! Would not buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after a month. One of the earphones just stopped working and I trouble shoot for hours to fix it only for the issue to reoccur in a few days. Also Bluetooth wouldn’t pair half the time no matter what usb port I used. For the price I’m very disappointed I have moved on to a much cheaper set and they’re way better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Red Blinking Light

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset had great sound and performance. However, after just over 1 year of use the headset stopped holding a charge and will only turn on when plugged in. Working with Steelseries support now to determine what I can do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but for me its not worth spending 100 dollars more for something thats wirless. Great headset tho

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    very clunky setup, second-rate bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of my friends recommended the Steel Series. I never expected to experience a malfunction of the product. I figured the worst outcome would be missing out on a better, more comfortable option. But this thing had problems connecting via Bluetooth and it never got better. The configuration is more complex than it should be to A: turn the headphone on, then B: activate Bluetooth. Multiple steps, but that's ok if it wasn't also complex and requiring unbroken attention every time you use the headphone. Not a great experience. Bluetooth tech has been around for a long, long time and none of my bluetooth accessories require mindfulness to activate. You have to really be paying attention and follow the steps to get this headphone connected. Not great. Pain will be involved every time you attempt to use them. These phones were at the top price range and a very deep disappointment. The comfort was premium but the functionality was very poor and the thing also malfunctioned after the return period expired. I'll be calling on their customer service and not expecting much but maybe they will surprise me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy experience, picked up and left within just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our son (14) for christmas. His review is they are Amazing. Best gaming headphones hes ever had. Loves the mic and mute button for when i bust in his room. Haha

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire whoever decided microusb was better than ctyp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $200 headset it's kinda disappointing. Who the hell thought it was a dope idea to go from ctype charging to micro USB lmao is it 2015?? Goodness.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, i bough for my son. He still used with his ps5

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    no bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds like a phone speaker. i need a headphone that shakes my whole head with bass

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good just sometimes when gaming on my ps5 they randomly disconnect and take a minute to reconnects

    I would recommend this to a friend
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