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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 997 reviews
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess im pretty lucky compared to most other reviewers. I havent had any issues with these. Havent had connection issues, not falling apart, nothing so far. Had it for a few months at the time of this review. Will update if i feel i need to if something happens within the year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i hahve no ossues with it. I would recommend 1000 percent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels pretty tight. Sound quality is slightly worse than the Arctis 5. When I plug it in to charge it, I'm afraid of breaking it, it feels very fragile. Sometimes it will randomly disconnect and turn off for no reason. I just have to turn it back on again which is fine but it is annoying. I'd say it's too expensive for what you get, but it's decent (nothing amazing).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Steel series headset are good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset used Astro before and I switch to pc and been using these and playing apex and wow these headset do the work my only problem when I turn them on they take a long time to turn on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life is horrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months I can say the fit is nice and they are built well. The battery life is horrible. In most games I get a high pitch static sound that is ear pearcing when fireing weapons, explosions going off and just randomly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable but not easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to charge the headset once every other day, and this one uses micro usb, which means you need to keep an additional cable on your table all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dual Bluetooth is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual Bluetooth is great for watching videos on my phone and playing videos games without plp in my party hearing me the ear cups are shallow tho and leave my ears a little sore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVED

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it till the power button fell out of place now it’s stuck inside unable to turn on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones for the price and very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the arctic nova pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just outdated really the newer pair is what I went with out of all the headsets

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, been playing with them for about 2months now and they work pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad replacement plan is a scam !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headset , but don't buy the replacement plan unless your planning on keeping everything in the box. they honor the plan other wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Piece of Kit. Got it on sale for 99, otherwise go with Arctis 7 or nova pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but don't like the stock earcuffs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lke these overall. Only grip is that i don't like the stock earcuffs that come with them. I had to order third party ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an overall solid headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in the title the headset feel very soild. Audio may require some tuning (via the downloadable pc app) because the eq is set to flat out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the most part

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes at high volumes, and not fully high, the audio cracks even after adjustments, otherwise theyre great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad not amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad headphones but a little static that comes in and out. Still trying to fix , but nothing too horrible.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    There good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theee good but for the price is what get you get them when there on sale would be your best bet.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love but one issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, the one downside they dont stay connected. Keep having to turn on and off and resync

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things rock for my PC I use them all the time. I used to use a full system but this is just way more practical and fun. I simply love them,

    I would recommend this to a friend
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