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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 997 reviews
  • Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones that I have ever used. I use my PC daily for school, gaming and music. The straps are great because other headphones would hurt my head. Best headphones for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio on my pc! Very good Spatial Audio can hear footsteps great on Call of Duty and also sounds good on my phone when I listen to music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not loud enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otherwise a great headset. Will be happy with them long as they last longer than my Logitech set did.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctis 9 Wireless Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, made grandson very happy. He said the are very comfortable and clear sounding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not half bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset isnt bad i just didnt realize this one is not compatible with Xbox when i bought it, however it works amazingly with my playstation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loved them. Would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aweeesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the price! I can actually play war zone with friends now! Loving it so far no complaints. If you are thinking of getting one of these don’t think twice.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    love these headphones

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like then my a lot and have never had an issue but sometimes my friend says the mic goes static

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sound is good but all else is bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but mic quality is not good and it will keep on shutting off randomly, not the power saving shut off where it will turn off if you are not using it after a certain amount of time both of mine have the same problem where you will hear static and then it just shuts off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent sound, not so decent on the battery.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these a little while now and I gotta say I’ve had a few problems. Trying to keep them charged is one. For a while there I couldn’t even use them until I finally got them to charge just the other day. Defective unit? Perhaps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of steel series for a long time. Absolutely love this headset. For the difference in price from the $350 wireless headset, this one has everything you may need!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice wireless headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds nice, if you have a ps5 the 3d audio sounds even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset are confortable and has good battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset needs to change micro usb to usb-c but overall great

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer connects to my pc but Bluetooth still works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally bought the wrong head set. But sold it to my buddy that was able to use it and he said it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfy headset.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Good sound quality. Great value..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GAMING HEADSET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about these! I’ve used about 3-4 different headsets and these been the best so far and not too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality product! I have referred them to all my friends and they have all switched over. The AI interface is amazing with them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! My son loves it and uses it everyday. The transmitter cord was a great touch, to keep the connection close.

    I would recommend this to a friend
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