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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Arctis 9 Wireless Headset's superior sound quality and comfortable design, frequently praising its long battery life and convenient Bluetooth connectivity. While some users noted the price point as a potential drawback, others expressed a desire for improved volume and bass response. The software also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 997 reviews
  • Rated 5 out of 5 stars

    100% recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones that I've used. I love all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds great, blocks external sounds allowing only the gaming related sounds through, wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset good for gaming and easy to use and great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it-PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super soft, easy to set up, long lasting battery, and amazing audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said they work perfect! Better than his last pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, no issues setting up software or anything. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones that are a big upgrade for a decent price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality and an amazing price formthe product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kind hard to use but when you understand how it’s the beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can answer a call and still hear the game on low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these; son much more affordable then some out there. He says he can’t tell the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctic steel series

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a headset I was recommended these and haven’t had an issue sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and mic quality are great. They’re super comfortable as well. I also love the dual connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of the best headphones I have ever bought for gaming

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is abysmal and the features dont function well with Discord, or other softwares. There is too much troubleshooting for a headset like this. The 7's have been much better than the 9's in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Sounds is excellent! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vlada Draskovic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my son enjoys using with PlayStation, truly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Grandson loves it. Very fast deliverey. Very clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad connectivity, poor battery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SteelSeries Arctis 9: disconnects few times a week, must reconnect manually, it happens often in competitive gaming session which is sad, Battery only lasts 2 hours. For Call of Duty, a $40 KZpro IEM offers better sound quality for footsteps. Sonar app is frustrating, also nighmare if you do dual PC audio routing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming headset out there in my opinion. Easy to connect, use, and charge.

    I would recommend this to a friend
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